{"id":658,"date":"2017-05-16T09:08:00","date_gmt":"2017-05-16T00:08:00","guid":{"rendered":"https:\/\/dtdrz8mlqwp80.cloudfront.net\/article\/2017\/05\/16\/171\/"},"modified":"2025-08-18T17:34:59","modified_gmt":"2025-08-18T08:34:59","slug":"171","status":"publish","type":"post","link":"https:\/\/www.spiral-platform.co.jp\/article\/businesscard\/171\/","title":{"rendered":"CRM\u3068SFA\u306e\u89b3\u70b9\u304b\u3089\u540d\u523a\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3057\u3066\u58f2\u4e0aUP\u3057\u3088\u3046\uff01"},"content":{"rendered":"\n<p>\u540d\u523a\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3067\u304d\u306a\u3044\u4f01\u696d\u306f\u3001\u610f\u5916\u3068\u591a\u3044\u3082\u306e\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u5b9f\u306f\u3001\u300c\u540d\u523a\u3082\u3089\u3063\u3066\u3082\u3057\u307e\u3063\u3066\u304a\u304f\u3060\u3051\u3067\u5fd8\u308c\u3066\u3057\u307e\u3046\u300d\u3068\u601d\u3063\u3066\u3044\u308b\u30d3\u30b8\u30cd\u30b9\u30d1\u30fc\u30bd\u30f3\u3082\u3044\u308b\u306e\u3067\u306f\u306a\u3044\u3067\u3057\u3087\u3046\u304b\u3002 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alt=\"\"\/><\/figure>\n\n\n\n<p>\u3053\u306e\u3088\u3046\u306b\u3001\u540d\u523a\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3084\u5171\u6709\u5316\u306f\u3068\u3066\u3082\u91cd\u8981\u306a\u4e8b\u52d9\u4f5c\u696d\u3068\u8a00\u3048\u307e\u3059\u3002\u3057\u304b\u3057\u3053\u306e\u7a0b\u5ea6\u3067\u3042\u308c\u3070\u3001\u8ab0\u3067\u3082\u5171\u611f\u3067\u304d\u308b\u306f\u305a\u3067\u3059\u3002\u305d\u308c\u306b\u3082\u304b\u304b\u308f\u3089\u305a\u540d\u523a\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u304c\u9032\u307e\u306a\u3044\u80cc\u666f\u306b\u306f\u3001\u305d\u308c\u3092\u963b\u3080\u539f\u56e0\u304c\u3042\u308b\u3082\u306e\u3002<\/p>\n\n\n\n<p><strong>\u5b9f\u969b\u306b\u306f\u3001\u540d\u523a\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u3084\u5171\u6709\u5316\u306b\u632b\u6298\u3059\u308b\u4f01\u696d\u3082\u591a\u304f\u5b58\u5728\u3057\u307e\u3059\u3002\u305d\u306e\u7406\u7531\u306f\u3001\u7c21\u5358\u306b\u9032\u3081\u3089\u308c\u308b\u300c\u4ed5\u7d44\u307f\u300d\u3092\u69cb\u7bc9\u3067\u304d\u3066\u3044\u306a\u3044\u70b9\u306b\u3042\u308a\u307e\u3059\u3002 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<\/p>\n\n\n\n<p>\u4ed6\u306b\u3082\u3001\u7d44\u7e54\u306e\u554f\u984c\u3067\u540d\u523a\u30c7\u30fc\u30bf\u6d3b\u7528\u304c\u9032\u307e\u306a\u3044\u30b1\u30fc\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3082\u55b6\u696d\u3082\u3001\u30e1\u30f3\u30d0\u30fc\u500b\u4eba\u304c\u3070\u3089\u3070\u3089\u306b\u52d5\u3044\u3066\u3044\u308b\u3060\u3051\u3067\u3042\u308a\u3001\u30c1\u30fc\u30e0\u3068\u3057\u3066\u6226\u7565\u7684\u306b\u76ee\u6a19\u3092\u9054\u6210\u3059\u308b\u3068\u3044\u3046\u6587\u5316\u304c\u5b58\u5728\u3057\u306a\u3044\u2026\u2026\u3060\u304b\u3089\u3053\u305d\u3001\u30c4\u30fc\u30eb\u3060\u3051\u3042\u3063\u3066\u3082\u540d\u523a\u30c7\u30fc\u30bf\u306e\u5171\u6709\u304c\u9032\u307e\u306a\u304f\u306a\u308b\u308f\u3051\u3067\u3059\u3002 <\/p>\n\n\n\n<p>\u4ee5\u4e0a\u306e\u3088\u3046\u306b\u3001\u540d\u523a\u30c7\u30fc\u30bf\u6d3b\u7528\u3092\u963b\u3080\u539f\u56e0\u306f\u4e3b\u306b\u4e09\u70b9\u5b58\u5728\u3057\u307e\u3059\u3002<\/p>\n\n\n\n<ol class=\"wp-block-list\">\n<li>\u540d\u523a\u30c7\u30fc\u30bf\u3092\u53d6\u308a\u8fbc\u3093\u3060\u5f8c\u306e\u6d3b\u7528\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306e\u691c\u8a0e\u304c\u4e0d\u5341\u5206\u3067\u3042\u308b\u3053\u3068<\/li>\n\n\n\n<li>\u30c7\u30fc\u30bf\u306e\u66f4\u65b0\u65b9\u6cd5\u306b\u3064\u3044\u3066\u306e\u691c\u8a0e\u304c\u4e0d\u5341\u5206\u3067\u3042\u308b\u3053\u3068<\/li>\n\n\n\n<li>\u7d44\u7e54\u304c\u30c7\u30fc\u30bf\u5171\u6709\u30fb\u6d3b\u7528\u3068\u3044\u3046\u6587\u5316\u3092\u6301\u3063\u3066\u3044\u306a\u3044\u3053\u3068<\/li>\n<\/ol>\n\n\n\n<p>\u306e\u4e09\u70b9\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3057\u306a\u3044\u3068\u3001\u540d\u523a\u30c7\u30fc\u30bf\u6d3b\u7528\u306f\u601d\u3046\u3088\u3046\u306b\u9032\u307e\u306a\u3044\u53ef\u80fd\u6027\u304c\u9ad8\u3044\u3068\u8003\u3048\u3089\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">SPIRAL\u00ae\u304c\u540d\u523a\u30c7\u30fc\u30bf\u7ba1\u7406\u30d5\u30ed\u30fc\u3092\u4e00\u65b0\u3059\u308b<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/2018\/12\/pixta_31418071_M.jpg\" alt=\"\" class=\"wp-image-680\"\/><\/figure>\n\n\n\n<p>\u540d\u523a\u30c7\u30fc\u30bf\u7ba1\u7406\u306b\u304a\u3051\u308b\u300c\u540d\u523a\u30c7\u30fc\u30bf\u306e\u4fdd\u5b58\u300d\u300c\u540d\u523a\u7ba1\u7406\u306e\u5c5e\u4eba\u5316\u300d\u300c\u540d\u523a\u30c7\u30fc\u30bf\u306e\u8150\u6557\u300d\u306e\u8ab2\u984c\u3001\u305d\u3057\u3066\u540d\u523a\u30c7\u30fc\u30bf\u306e\u96fb\u5b50\u5316\u3092\u963b\u3080\u7d44\u7e54\u306e\u8ab2\u984c\u306b\u3001SPIRAL\u00ae\u306f\u5207\u308a\u8fbc\u307f\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3053\u308c\u3089\u306e\u8ab2\u984c\u3092\u89e3\u6c7a\u3059\u308b\u3053\u3068\u3067\u3001CRM\u3084SFA\u3068\u3044\u3063\u305f\u6226\u7565\u7684\u306a\u89b3\u70b9\u304b\u3089\u540d\u523a\u30c7\u30fc\u30bf\u3092\u6d3b\u7528\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308b\u306e\u3067\u3059\u3002 \u540d\u523a\u30c7\u30fc\u30bf\u306e\u4fdd\u5b58\u3068\u3044\u3046\u610f\u5473\u3067\u306f\u3001\u305f\u3060\u30b9\u30ad\u30e3\u30ca\u30fc\u3067\u53d6\u308a\u8fbc\u3080\u3060\u3051\u3067\u306f\u306a\u304f\u3001\u6a5f\u68b0\u306e\u8aad\u307f\u53d6\u308a\u30df\u30b9\u304c\u306a\u3044\u304b\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u76ee\u8996\u3067\u30c1\u30a7\u30c3\u30af\u3092\u884c\u3046\u3088\u3046\u306b\u3057\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<p><strong>\u904e\u53bb\u306e\u540d\u523a\u4ea4\u63db\u5c65\u6b74\u3084\u55b6\u696d\u5bfe\u5fdc\u5c65\u6b74\u306a\u3069\u3001\u300c\u540d\u523a\u306b\u66f8\u304b\u308c\u3066\u306f\u3044\u306a\u3044\u304c\u91cd\u8981\u306a\u60c5\u5831\u300d\u3082\u4e00\u7dd2\u306b\u7ba1\u7406\u53ef\u80fd\u3067\u3059\u3002<\/strong> \u540d\u523a\u7ba1\u7406\u306e\u5c5e\u4eba\u5316\u306b\u3064\u3044\u3066\u3082\u3001\u3059\u3079\u3066\u306e\u55b6\u696d\u62c5\u5f53\u8005\u304c\u6240\u6709\u3059\u308b\u540d\u523a\u3092\u77ed\u6642\u9593\u3067\u6b63\u78ba\u306bSPIRAL\u00ae\u3078\u767b\u9332\u3067\u304d\u307e\u3059\u306e\u3067\u3001\u81ea\u305a\u3068\u89e3\u6d88\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u55b6\u696d\u306b\u9650\u3089\u305a\u3001\u793e\u5185\u3067SPIRAL\u00ae\u306e\u9867\u5ba2\u60c5\u5831\u3078\u306e\u30a2\u30af\u30bb\u30b9\u6a29\u9650\u3092\u6301\u3064\u4eba\u306f\u3001\u307f\u306a\u540c\u3058\u30a4\u30f3\u30bf\u30fc\u30d5\u30a7\u30fc\u30b9\u3067\u540c\u3058\u60c5\u5831\u3092\u95b2\u89a7\u3057\u307e\u3059\u306e\u3067\u3001\u76f8\u4e92\u306e\u30b3\u30df\u30e5\u30cb\u30b1\u30fc\u30b7\u30e7\u30f3\u3082\u4fc3\u9032\u3055\u308c\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u7d44\u7e54\u306e\u4e00\u4f53\u611f\u3082\u3001SPIRAL\u00ae\u306e\u9867\u5ba2\u30c7\u30fc\u30bf\u3092\u8ef8\u306b\u6df1\u307e\u308b\u53ef\u80fd\u6027\u3082\u671f\u5f85\u3067\u304d\u307e\u3059\u3002 \u540d\u523a\u30c7\u30fc\u30bf\u306e\u300c\u8150\u6557\u300d\u306e\u554f\u984c\u3082\u3001\u9867\u5ba2\u306e\u60c5\u5831\u304c\u4e00\u3064\u306e\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u306b\u7d71\u5408\u3055\u308c\u3066\u3044\u308c\u3070\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002\u793e\u5185\u5168\u4f53\u3067\u3001\u30c7\u30fc\u30bf\u66f4\u65b0\u306e\u983b\u5ea6\u3084\u30bf\u30a4\u30df\u30f3\u30b0\u306b\u3064\u3044\u3066\u8a8d\u8b58\u3092\u5171\u6709\u3057\u3001\u8cac\u4efb\u8005\u3084\u8cac\u4efb\u90e8\u7f72\u3092\u4e8b\u524d\u306b\u6c7a\u3081\u3066\u304a\u3051\u3070\u3088\u3044\u3060\u3051\u306e\u8a71\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u6df1\u591c\u3084\u571f\u65e5\u306a\u3069\u3001\u696d\u52d9\u306b\u652f\u969c\u3092\u6765\u3057\u306b\u304f\u3044\u3068\u304d\u306b\u4e00\u6589\u306b\u30c7\u30fc\u30bf\u66f4\u65b0\u3092\u884c\u3048\u3070\u3001\u9bae\u5ea6\u306e\u9ad8\u3044\u60c5\u5831\u3092\u4f7f\u3044\u7d9a\u3051\u3089\u308c\u307e\u3059\u3002 SPIRAL\u00ae\u3092\u5229\u7528\u3057\u305f\u540d\u523a\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u6cd5\u306b\u3064\u3044\u3066\u306f\u3001\u5f8c\u307b\u3069CRM\u304a\u3088\u3073SFA\u3068\u3044\u3046\u89b3\u70b9\u304b\u3089\u8a73\u3057\u304f\u3054\u8aac\u660e\u3057\u307e\u3057\u3087\u3046\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">CRM\u3068SFA\u306e\u9055\u3044\u3068\u306f\uff1f<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/pixta_35350463_M.jpg\" alt=\"\" class=\"wp-image-2290\"\/><\/figure>\n\n\n\n<p>\u540d\u523a\u30c7\u30fc\u30bf\u306e\u6d3b\u7528\u6cd5\u306e\u8aac\u660e\u306e\u524d\u306b\u3001CRM\u304a\u3088\u3073SFA\u306e\u7528\u8a9e\u8aac\u660e\u3092\u3057\u3066\u304a\u304d\u307e\u3057\u3087\u3046\u3002CRM\u3068SFA\u306e\u9055\u3044\u306f\u3001\u4e00\u8a00\u3067\u8a00\u3046\u3068\u898b\u3066\u3044\u308b\u5bfe\u8c61\u306e\u9055\u3044\u306b\u3042\u308a\u307e\u3059\u3002<strong>\u9867\u5ba2\u3092\u898b\u3066\u3044\u308b\u306e\u304cCRM\u3001\u55b6\u696d\u62c5\u5f53\u8005\u3092\u898b\u3066\u3044\u308b\u306e\u304cSFA\u3067\u3059\u3002<\/strong><\/p>\n\n\n\n<h3 class=\"wp-block-heading\"> CRM\u3068\u306f<\/h3>\n\n\n\n<p>SFA\u3067\u306f\u3067\u304d\u306a\u3044CRM\u306e\u9818\u57df CRM\uff08Customer Relationship Management\uff1a\u9867\u5ba2\u7ba1\u7406\uff09\u3068\u306f\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u3092\u7d99\u7d9a\u7684\u306b\u7dad\u6301\u30fb\u767a\u5c55\u3055\u305b\u308b\u305f\u3081\u306e\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002\u3069\u3061\u3089\u304b\u3068\u3044\u3046\u3068\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u5bc4\u308a\u306e\u6982\u5ff5\u3067\u3042\u308a\u3001\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u30d5\u30a9\u30fc\u30e0\u4f5c\u6210\u306a\u3069\u306e\u6a5f\u80fd\u306fCRM\u306a\u3089\u3067\u306f\u3068\u8a00\u3048\u307e\u3059\u3002 <\/p>\n\n\n\n<h3 class=\"wp-block-heading\">SFA\u3068\u306f<\/h3>\n\n\n\n<p>CRM\u3067\u306f\u3067\u304d\u306a\u3044SFA\u306e\u9818\u57df \u305d\u308c\u306b\u5bfe\u3057\u3066SFA\uff08Sales Force Automation\uff1a\u55b6\u696d\u652f\u63f4\u30b7\u30b9\u30c6\u30e0\uff09\u3068\u306f\u3001\u793e\u5185\u306e\u55b6\u696d\u6d3b\u52d5\u3092\u652f\u63f4\u3059\u308b\u53d6\u308a\u7d44\u307f\u3067\u3059\u3002<\/p>\n\n\n\n<p>\u9867\u5ba2\u306eBANT\u60c5\u5831\uff08Budget\u3001Authority\u3001Needs\u3001Timeframe\uff09\u3084\u5546\u8ac7\u60c5\u5831\u3001\u554f\u3044\u5408\u308f\u305b\u5c65\u6b74\u306a\u3069\u3092\u30b7\u30b9\u30c6\u30e0\u5185\u306b\u84c4\u7a4d\u3059\u308b\u3053\u3068\u3067\u3001\u55b6\u696d\u6d3b\u52d5\u3092\u652f\u63f4\u3057\u307e\u3059\u3002\u55b6\u696d\u5bc4\u308a\u306e\u6982\u5ff5\u3067\u3042\u308a\u3001\u55b6\u696d\u62c5\u5f53\u306e\u9867\u5ba2\u5bfe\u5fdc\u5c65\u6b74\u3084\u65e5\u5831\u7ba1\u7406\u306a\u3069\u306fSFA\u306e\u65b9\u304c\u512a\u308c\u3066\u3044\u307e\u3059\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u5c5e\u4eba\u5316\u3055\u308c\u305f\u540d\u523a\u30c7\u30fc\u30bf\u3092\u5171\u6709\u5316\u3059\u308b\u3053\u3068\u3067CRM\u304c\u5186\u6ed1\u306b<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/img_crm20171227.png\" alt=\"\" class=\"wp-image-2873\"\/><\/figure>\n\n\n\n<p>\u540d\u523a\u30c7\u30fc\u30bf\u3092\u4fdd\u5b58\u30fb\u5171\u6709\u5316\u3059\u308b\u3053\u3068\u306f\u3001CRM\u306e\u7b2c\u4e00\u6b69\u3067\u3059\u3002<\/p>\n\n\n\n<p>CRM\u306e\u53d6\u308a\u7d44\u307f\u306b\u304a\u3044\u3066\u3001\u9867\u5ba2\u60c5\u5831\u306f\u300c\u5fc3\u81d3\u90e8\u300d\u3068\u8a00\u3048\u308b\u307b\u3069\u91cd\u8981\u306a\u8cc7\u7523\u3067\u3059\u3002\u7279\u306b\u3001\u540d\u523a\u4ea4\u63db\u306b\u3088\u3063\u3066\u5f97\u305f\u898b\u8fbc\u307f\u5ba2\u306e\u57fa\u672c\u60c5\u5831\u304c\u57fa\u76e4\u3068\u306a\u308a\u307e\u3059\u306e\u3067\u3001\u540d\u523a\u30c7\u30fc\u30bf\u306e\u4fdd\u5b58\u306f\u5fc5\u8981\u4e0d\u53ef\u6b20\u3067\u3059\u3002\u540d\u523a\u3092\u300c\u673a\u306e\u3053\u3084\u3057\u300d\u306b\u3057\u3066\u3057\u307e\u3046\u3068\u3001CRM\u306f\u9032\u3081\u3089\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>SPIRAL\u00ae\u306b\u304a\u3044\u3066\u3082\u3001\u540d\u523a\u30c7\u30fc\u30bf\u306e\u4fdd\u5b58\u3068\u30c7\u30fc\u30bf\u30d9\u30fc\u30b9\u7ba1\u7406\u304cCRM\u306e\u51fa\u767a\u70b9\u3067\u3059\u3002 SPIRAL\u00ae\u3092\u540d\u523a\u30c7\u30fc\u30bf\u306e\u53d6\u308a\u8fbc\u307f\u306b\u6d3b\u7528\u3059\u308b\u3053\u3068\u3067\u3001\u30c7\u30fc\u30bf\u306e\u767b\u9332\u3084\u6d3b\u7528\u306b\u95a2\u3059\u308b\u8ab2\u984c\u304c\u89e3\u6c7a\u3067\u304d\u307e\u3059\u3002\u540d<\/p>\n\n\n\n<p>\u523a\u30c7\u30fc\u30bf\u3092\u96fb\u5b50\u5316\u3059\u308b\u3053\u3068\u3067\u3001\u7d19\u306e\u540d\u523a\u304c\u304b\u3055\u3070\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u793e\u5185PC\u306e\u307f\u306a\u3089\u305a\u3001\u5916\u56de\u308a\u4e2d\u3067\u3082PC\u3084\u30b9\u30de\u30fc\u30c8\u30d5\u30a9\u30f3\u3001\u30bf\u30d6\u30ec\u30c3\u30c8\u3001\u643a\u5e2f\u96fb\u8a71\u304b\u3089\u9867\u5ba2\u60c5\u5831\u3092\u78ba\u8a8d\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u305f\u3068\u3048\u3070\u3001\u6b21\u306b\u8a2a\u554f\u3059\u308b\u4f01\u696d\u306e\u60c5\u5831\u3001\u5148\u65b9\u62c5\u5f53\u8005\u306e\u60c5\u5831\u3001\u3042\u3068\u306f\u904e\u53bb\u306e\u8a2a\u554f\u5c65\u6b74\u3082\u767b\u9332\u3055\u308c\u3066\u3044\u308c\u3070\u3001\u52b9\u7387\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3057\u3084\u3059\u304f\u306a\u308a\u307e\u3059\u3002 <\/p>\n\n\n\n<p>\u9006\u306b\u540d\u523a\u30c7\u30fc\u30bf\u3092\u5171\u6709\u5316\u3057\u3066\u3044\u306a\u3044\u3053\u3068\u3067\u3001\u591a\u304f\u306e\u5f0a\u5bb3\u3084\u7121\u99c4\u304c\u751f\u3058\u308b\u3053\u3068\u304c\u3042\u308a\u307e\u3059\u3002\u305f\u3068\u3048\u3070\u3001\u540d\u523a\u30c7\u30fc\u30bf\u3092\u5171\u6709\u5316\u3057\u3066\u3044\u308c\u3070\u3059\u3067\u306b\u30c4\u30c6\u3084\u30eb\u30fc\u30c8\u304c\u3042\u308b\u3053\u3068\u304c\u308f\u304b\u308b\u306e\u306b\u3001\u305d\u308c\u3092\u77e5\u3089\u306a\u3044\u3053\u3068\u3067\u5546\u8ac7\u304c\u30b9\u30e0\u30fc\u30ba\u306b\u9032\u307e\u306a\u3044\u30b1\u30fc\u30b9\u304c\u3042\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u904e\u53bb\u306b\u8a2a\u554f\u3057\u305f\u55b6\u696d\u62c5\u5f53\u304c\u793e\u5185\u306b\u3044\u308c\u3070\u3001\u5148\u65b9\u4f01\u696d\u306e\u300c\u30ad\u30fc\u30de\u30f3\u300d\u3092\u6559\u3048\u3066\u3082\u3089\u3048\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002 \u30ad\u30fc\u30de\u30f3\u304c\u5206\u304b\u3089\u306a\u3044\u3068\u3001\u305b\u3063\u304b\u304f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u304b\u3051\u305f\u3068\u3053\u308d\u3067\u3001\u6c7a\u88c1\u6a29\u9650\u3092\u6301\u3064\u30ad\u30fc\u30de\u30f3\u307e\u3067\u3044\u304f\u3064\u3082\u306e\u30d7\u30ed\u30bb\u30b9\u3092\u8e0f\u307e\u306a\u3051\u308c\u3070\u3044\u3051\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u3082\u3057\u30b9\u30e0\u30fc\u30ba\u306b\u30ad\u30fc\u30de\u30f3\u306b\u30a2\u30d7\u30ed\u30fc\u30c1\u3067\u304d\u308c\u3070\u3001\u304d\u308f\u3081\u3066\u55b6\u696d\u306e\u751f\u7523\u6027\u304c\u30a2\u30c3\u30d7\u3059\u308b\u3053\u3068\u306f\u5bb9\u6613\u306b\u5206\u304b\u308b\u3067\u3057\u3087\u3046\u3002 \u540c\u3058\u3088\u3046\u306b\u3001\u3042\u306a\u305f\u304c\u6301\u3063\u3066\u3044\u308b\u540d\u523a\u306e\u30c7\u30fc\u30bf\u3092\u5171\u6709\u5316\u3057\u3066\u3044\u308c\u3070\u3001\u4ed6\u306e\u90e8\u7f72\u3067\u5546\u8ac7\u6642\u306b\u6d3b\u7528\u3055\u308c\u308b\u3053\u3068\u3067\u65b0\u898f\u6848\u4ef6\u306e\u53d7\u6ce8\u306b\u3064\u306a\u304c\u308b\u304b\u3082\u3057\u308c\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<p>\u540d\u523a\u30c7\u30fc\u30bf\u306e\u5c5e\u4eba\u5316\u306f\u55b6\u696d\u6d3b\u52d5\u3084CRM\u306e\u5c5e\u4eba\u5316\u3067\u3042\u308a\u3001\u4f1a\u793e\u306b\u3068\u3063\u3066\u306f\u5927\u304d\u306a\u6a5f\u4f1a\u640d\u5931\u3067\u3042\u308b\u3068\u8a00\u3048\u308b\u3067\u3057\u3087\u3046\u3002 \u540d\u523a\u3092\u30c7\u30fc\u30bf\u5316\u3059\u308b\u3053\u3068\u3067\u5f97\u3089\u308c\u308b\u30e1\u30ea\u30c3\u30c8\u306f\u5546\u8ac7\u3060\u3051\u3067\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u305f\u3068\u3048\u3070\u3001\u9867\u5ba2\u5148\u306b\u5e74\u8cc0\u72b6\u3084\u6848\u5185\u72b6\u306a\u3069\u3092\u90f5\u9001\u3059\u308b\u5834\u5408\u3001\u5b9b\u540d\u30b7\u30fc\u30eb\u3078\u306e\u5370\u5b57\u3067\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u3059\u3050\u306b\u9001\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3082\u3061\u308d\u3093\u3001\u30b9\u30c6\u30c3\u30d7\u30e1\u30fc\u30eb\u3084\u30e1\u30eb\u30de\u30ac\u306a\u3069\u306e\u30e1\u30fc\u30eb\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u306e\u30bf\u30fc\u30b2\u30c3\u30c8\u3068\u3059\u308b\u3053\u3068\u3082\u5bb9\u6613\u3067\u3059\u3002\u307e\u305f\u5c55\u793a\u4f1a\u3084\u30bb\u30df\u30ca\u30fc\u306b\u6765\u5834\u3057\u3066\u540d\u523a\u4ea4\u63db\u3092\u3057\u305f\u76f8\u624b\u306b\u306f\u3001\u3059\u3050\u306b\u304a\u793c\u30e1\u30fc\u30eb\u3092\u9001\u3063\u305f\u308a\u3001\u6b21\u56de\u306e\u6848\u5185\u30e1\u30fc\u30eb\u3092\u9001\u3063\u305f\u308a\u3067\u304d\u308b\u3088\u3046\u306b\u306a\u308a\u307e\u3059\u3002<\/p>\n\n\n\n<p>\u3064\u307e\u308a\u3001\u898b\u8fbc\u307f\u5ba2\u3084\u9867\u5ba2\u306b\u5bfe\u3059\u308b\u7d99\u7d9a\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u304c\u53ef\u80fd\u3068\u306a\u308b\u308f\u3051\u3067\u3059\u3002\u3053\u306e\u7d99\u7d9a\u7684\u306a\u30a2\u30d7\u30ed\u30fc\u30c1\u3053\u305d\u3001CRM\u306e\u30ad\u30e2\u306b\u4ed6\u306a\u308a\u307e\u305b\u3093\u3002<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">\u53d6\u5f15\u60c5\u5831\u307e\u3067\u5171\u6709\u5316\u3059\u308b\u3053\u3068\u3067SFA\u3068\u3057\u3066\u6d3b\u7528\u3067\u304d\u308b<\/h2>\n\n\n\n<figure class=\"wp-block-image\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/pixta_17859648_M.jpg\" alt=\"\" class=\"wp-image-2196\"\/><\/figure>\n\n\n\n<p>SPIRAL\u00ae\u306f\u3001CRM\u3060\u3051\u3067\u306f\u306a\u304fSFA\u3068\u3057\u3066\u306e\u6d3b\u7528\u3082\u898b\u8fbc\u3081\u307e\u3059\u3002<\/p>\n\n\n\n<p>SPIRAL\u00ae\u306f\u5358\u306a\u308b\u300c\u540d\u523a\u53d6\u308a\u8fbc\u307f\u30c4\u30fc\u30eb\u300d\u3067\u306f\u306a\u304f\u3001\u9867\u5ba2\u7ba1\u7406\u306e\u305f\u3081\u306e\u30d7\u30e9\u30c3\u30c8\u30d5\u30a9\u30fc\u30e0\u3002\u53d6\u308a\u8fbc\u3093\u3060\u30c7\u30fc\u30bf\u3092\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u3084\u55b6\u696d\u6226\u7565\u306b\u6d3b\u7528\u3059\u308b\u30d5\u30ed\u30fc\u307e\u3067\u914d\u616e\u3055\u308c\u3066\u3044\u308b\u306e\u304c\u30dd\u30a4\u30f3\u30c8\u3067\u3059\u3002 <\/p>\n\n\n\n<p>SPIRAL\u00ae\u306f\u4e00\u822c\u7684\u306a\u540d\u523a\u30b9\u30ad\u30e3\u30ca\u30fc\u306b\u5bfe\u5fdc\u3057\u3066\u304a\u308a\u3001\u4f4e\u30b3\u30b9\u30c8\u3067\u5927\u91cf\u306b\u540d\u523a\u30c7\u30fc\u30bf\u3092\u767b\u9332\u3059\u308b\u3053\u3068\u304c\u3067\u304d\u307e\u3059\u3002<strong>\u81ea\u52d5\u53d6\u308a\u8fbc\u307f\uff08OCR\uff09\u3067\u8aad\u307f\u8fbc\u3093\u3060\u5f8c\u3001\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u304c\u76ee\u3067\u78ba\u8a8d\u3057\u306a\u304c\u3089\u624b\u52d5\u3067\u5165\u529b\u3057\u3066\u304f\u308c\u307e\u3059\u3002<\/strong><\/p>\n\n\n\n<p>\u30aa\u30da\u30ec\u30fc\u30bf\u30fc\u306f\u65e5\u672c\u56fd\u5185\u306b\u78ba\u4fdd\u3057\u3066\u3044\u308b\u305f\u3081\u3001\u65e5\u672c\u8a9e\u3092\u8aa4\u308b\u3053\u3068\u306f\u3042\u308a\u307e\u305b\u3093\u3002\u540d\u523a\u30c7\u30fc\u30bf\u306e\u30c7\u30b8\u30bf\u30eb\u5316\u7cbe\u5ea6\u304c100\uff05\u3067\u3042\u308b\u3053\u3068\u3092\u3001\u30b5\u30fc\u30d3\u30b9\u54c1\u8cea\u4fdd\u969c\u5236\u5ea6\uff08SLA\uff09\u3067\u4fdd\u8a3c\u3057\u3066\u3044\u307e\u3059\u3002 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