{"id":16400,"date":"2025-04-24T08:39:58","date_gmt":"2025-04-23T23:39:58","guid":{"rendered":"https:\/\/www.spiral-platform.co.jp\/article\/?p=16400"},"modified":"2025-05-30T16:12:52","modified_gmt":"2025-05-30T07:12:52","slug":"16400","status":"publish","type":"post","link":"https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16400\/","title":{"rendered":"\uff5e\u30a8\u30d4\u30bd\u30fc\u30c921\uff5e 2024\u5e74\u304b\u3089\u5bfe\u5fdc\u5fc5\u9808\u306e\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u307f\u307e\u3057\u305f\u3002"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/bnr_customer-dx-main.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<div class=\"button_box\">\n<div class=\"button_content\">\n<a href=\"\/solution\/article\/tag\/customer-dx\/\" target=\"_blank\" rel=\"noopener\"><\/a>\n<\/div>\n<\/div>\n\n\n\n<p>\u79c1\u306e\u540d\u524d\u306f\u6e26\u771f\u6728\uff08\u3046\u305a\u307e\u304d\uff09\u3002\u6e2f\u533a\u306b\u3042\u308bIT\u4f01\u696d\u3001\u30b9\u30d1\u30a4\u30e9\u30eb\u682a\u5f0f\u4f1a\u793e\u306b\u52e4\u3081\u308b27\u6b73\u306e\u4f1a\u793e\u54e1\u3060\u3002\u300c\u9867\u5ba2\u63a5\u70b9DX\u8abf\u67fb\u73ed\u300d\u3068\u3044\u3046\u3001\u793e\u5185\u5916\u3092\u554f\u308f\u305aDX\u306b\u95a2\u3059\u308b\u30ae\u30e2\u30f3\u306b\u7b54\u3048\u308b\u3068\u3044\u3046\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u53c2\u753b\u3057\u3066\u304a\u308a\u3001\u6bce\u65e5\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u306eDX\u306b\u3064\u3044\u3066\u8abf\u67fb\u3092\u3057\u3066\u3044\u308b\u3002<\/p>\n\n\n\n<p>2025\u5e744\u6708\u67d0\u65e5\u3001\u671d8\uff1a30\u3002<br>4\u6708\u3082\u3042\u3068\u50c5\u304b\u3002\u3059\u3063\u304b\u308a\u6696\u304b\u304f\u306a\u308a\u82b1\u7c89\u75c7\u3082\u304a\u3055\u307e\u3063\u3066\u304d\u305f\u3002\u3053\u308c\u304b\u3089\u6691\u304f\u306a\u308b\u307e\u3067\u306f\u5feb\u9069\u306a\u5b63\u7bc0\u3068\u306a\u308a\u305d\u3046\u3060\u3002\u4f11\u65e5\u306f\u3069\u3053\u304b\u306b\u9060\u51fa\u3059\u308b\u306e\u3082\u3044\u3044\u306a\u3001\u306a\u3069\u3068\u601d\u3044\u306a\u304c\u3089\u51fa\u793e\u3092\u3059\u308b\u3068\u2026\u3002<\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\">\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says boss\">\n        \u6e26\u771f\u6728\u304f\u3093\u304a\u306f\u3088\u3046\uff01\u5927\u962a\u4e07\u535a\u306b\u884c\u3063\u3066\u304d\u305f\u306e\u3067\u304a\u571f\u7523\u3060\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right m0 \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right uzumaki\">\n      \u304a\u306f\u3088\u3046\u3054\u3056\u3044\u307e\u3059\uff01\u5148\u65e5\u3001\u4e07\u535a\u304c\u306f\u3058\u307e\u3063\u305f\u306e\u306f\u30cb\u30e5\u30fc\u30b9\u3067\u898b\u307e\u3057\u305f\u304c\u2026\u3002\u3082\u3046\u884c\u304b\u308c\u305f\u3093\u3067\u3059\u304b\uff1f\n      <\/div>\n    <\/div>\n<\/div>\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\">\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says boss\">\n       <font size=\"3\" color=\"#0a9699\"><b>\u3046\u3080\u3002<\/b><\/font>\u5f3e\u4e38\u3067\u884c\u3063\u3066\u304d\u305f\u3093\u3060\u3002\u5404\u56fd\u306e\u5c55\u793a\u306f\u3082\u3061\u308d\u3093\u3060\u304c\u3001\u4e07\u535a\u306f\u5b8c\u5168\u30ad\u30e3\u30c3\u30b7\u30e5\u30ec\u30b9\u3060\u3057\u3001\u30a2\u30d7\u30ea\u3092\u4f7f\u3063\u305f\u3055\u307e\u3056\u307e\u306a\u30b5\u30fc\u30d3\u30b9\u304c\u63d0\u4f9b\u3055\u308c\u3066\u3044\u3066\u3001\u305d\u306e\u8fba\u308a\u3082\u8208\u5473\u6df1\u304b\u3063\u305f\u305e\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right\">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right uzumaki\">\n   <font size=\"3\" color=\"#4a567c\"><b>\u3078\u30fc\u3002<\/b><\/font>\u4e07\u535a\u3068\u3044\u3046\u3068\u5404\u56fd\u306e\u30d1\u30d3\u30ea\u30aa\u30f3\u3084\u98df\u3079\u7269\u306b\u95a2\u5fc3\u304c\u96c6\u307e\u308a\u307e\u3059\u3051\u3069\u3001\u30c7\u30b8\u30bf\u30eb\u306e\u53d6\u308a\u7d44\u307f\u3082\u6700\u5148\u7aef\u306a\u3093\u3067\u3059\u306d\uff01\n      <\/div>\n    <\/div>\n<\/div>\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\">\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says boss\">\n      <font size=\"3\" color=\"#0a9699\"><b>\u3046\u3080\u3002<\/b><\/font>\u4e07\u535a\u306b\u306f\u3055\u307e\u3056\u307e\u306a\u56fd\u7c4d\u306e\u65b9\u3084\u3001\u914d\u616e\u306e\u5fc5\u8981\u306a\u65b9\u304c\u8a2a\u308c\u308b\u304b\u3089\u3001\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306b\u3064\u3044\u3066\u306e\u914d\u616e\u3082\u3057\u3063\u304b\u308a\u3057\u3066\u3044\u305f\u3088\u3002\u6211\u3005IT\u4f01\u696d\u306e\u4eba\u9593\u3082\u610f\u8b58\u3057\u3066\u3044\u304b\u306a\u3044\u3068\u306a\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right\">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right uzumaki\">\n    <font size=\"3\" color=\"#4a567c\"><b>\u305d\u3046\u3067\u3059\u306d\u3001<\/b><\/font>\u53bb\u5e74\uff082024\u5e74\uff094\u6708\u306b\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5408\u7406\u7684\u914d\u616e\u306e\u63d0\u4f9b\u304c\u7fa9\u52d9\u5316\u3055\u308c\u307e\u3057\u305f\u3088\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\">\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says boss\">\n      <font size=\"3\" color=\"#0a9699\"><b>\u304a\u3049\u3002<\/b><\/font>\u305d\u3046\u3044\u3048\u3070\u305d\u3046\u3060\u3063\u305f\u306a\u3001\u3042\u308c\u304b\u30891\u5e74\u304b\u3002\u5404\u4f01\u696d\u306e\u53d6\u308a\u7d44\u307f\u72b6\u6cc1\u304c\u3069\u3046\u306a\u3063\u3066\u3044\u308b\u304b\u6c17\u306b\u306a\u308b\u3068\u3053\u308d\u3060\u306a\u3001\u3088\u3057\u3001\u4eca\u56de\u306e\u8abf\u67fb\u306f<strong>\u201c\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u201d\u306e\u5bfe\u5fdc\u72b6\u6cc1<\/strong>\u306b\u3064\u3044\u3066\u8abf\u3079\u3066\u307f\u3066\u304f\u308c\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right\">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right uzumaki\">\n    \u5206\u304b\u308a\u307e\u3057\u305f\uff01\u3055\u3063\u305d\u304f\u8abf\u3079\u3066\u307f\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<p>\u3070\u305f\u3093\u3063<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\">\n<figure class=\"wp-block-image size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi21-01.png\" alt=\"\"\/><\/figure>\n<\/div>\n<\/div>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n      <div class=\"says left hancho\">\n\n\u6e26\u771f\u6728\u3055\u3093\u304a\u306f\u3088\u3046\uff01\u30dc\u30b9\u306f\u4e07\u535a\u306b\u884c\u3063\u3066\u305f\u3093\u3060\u306d\u3002\u76f8\u5909\u308f\u3089\u305a\u884c\u52d5\u304c\u65e9\u3044\u306d\uff01\u4eca\u56de\u306e\u30c6\u30fc\u30de\u306f\u201c\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u201d\u304b\u3041\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right uzumaki\">\n\n<font size=\"3\" color=\"#4a567c\"><b>\u306f\u3044\u3002<\/b><\/font>2024\u5e74\u304b\u3089<a href=\"https:\/\/www.gov-online.go.jp\/article\/202402\/entry-5611.html\" class=\"broken_link\">\u969c\u5bb3\u8005\u5dee\u5225\u89e3\u6d88\u6cd5\u306e\u5408\u7406\u7684\u914d\u616e\u306e\u63d0\u4f9b\u304c\u7fa9\u52d9\u5316<\/a>\u3055\u308c\u305f\u3053\u3068\u3067\u3001Web\u30b5\u30a4\u30c8\u3082\u5bfe\u5fdc\u3092\u300c\u52aa\u529b\u7fa9\u52d9\u300d\u3068\u3057\u3066\u6c42\u3081\u3089\u308c\u3066\u3044\u307e\u3059\u3002\u5f53\u793e\u306e\u30b3\u30fc\u30dd\u30ec\u30fc\u30c8\u30b5\u30a4\u30c8\u3082\u53ef\u80fd\u306a\u3068\u3053\u308d\u304b\u3089\u7740\u624b\u3057\u3066\u3044\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n      <div class=\"says left hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u3082\u3050\u3082\u3050\u2026\u3002<\/b><\/font>\u304a\u571f\u7523\u304a\u3044\u3057\u3044\u306d\u3002\u3046\u3093\u3001\u5f53\u793e\u3082\u5bfe\u5fdc\u3092\u3057\u3066\u3044\u305f\u306d\u3002\u6700\u8fd1\u306f\u306a\u3093\u3067\u3082Web\u3067\uff01\u3068\u306a\u3063\u3066\u3044\u308b\u304b\u3089\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5bfe\u5fdc\u306f\u3088\u308a\u91cd\u8981\u306b\u306a\u3063\u3066\u304d\u3066\u3044\u308b\u3093\u3060\u308d\u3046\u306d\u3002\u3067\u306f\u8abf\u67fb\u3092\u304a\u9858\u3044\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki04.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right uzumaki\">\n\n\u30fb\u30fb\u30fb\uff08\u304a\u307f\u3084\u3052\u3001\u73ed\u9577\u306b\u5168\u90e8\u3082\u3063\u3066\u3044\u304b\u308c\u305f\u3002\u6d99\uff09\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3063\u3066\uff1f<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u73ed\u9577\uff01\u8abf\u3079\u3066\u304d\u307e\u3057\u305f\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n\u65e9\u3044\u306d\uff01\u3042\u308a\u304c\u3068\u3046\u3002\u3069\u3093\u306a\u611f\u3058\u3060\u3063\u305f\uff1f\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u307e\u305a\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306b\u3064\u3044\u3066\u3001\u3069\u306e\u3088\u3046\u306a\u3082\u306e\u304b\u7c21\u5358\u306b\u8aac\u660e\u3057\u307e\u3059\u3002\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u3068\u4f3c\u3066\u3044\u307e\u3059\u304c\u3001\u30e6\u30fc\u30b6\u30d3\u30ea\u30c6\u30a3\u304c\u4f7f\u3046\u5bfe\u8c61\u8005\u306b\u5bfe\u3057\u3066\u306e\u4f7f\u3044\u3084\u3059\u3055\u3092\u76ee\u6307\u3059\u3082\u306e\u3060\u3068\u3059\u308c\u3070\u3001<strong>\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306f\u3042\u3089\u3086\u308b\u4eba\u306b\u5bfe\u3057\u3066\u306e\u4f7f\u3044\u3084\u3059\u3055\u3092\u76ee\u6307\u3059\u3082\u306e<\/strong>\u3001\u3068\u8a00\u3048\u307e\u3059\u3002\u7c21\u6f54\u306b\u8a00\u3046\u3068<strong>\u201c\u3042\u3089\u3086\u308b\u4eba\u304cWeb\u30b5\u30a4\u30c8\u3067\u60c5\u5831\u3092\u53d6\u5f97\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u6a5f\u80fd\u201d<\/strong>\u3068\u3044\u3063\u305f\u3068\u3053\u308d\u3067\u3057\u3087\u3046\u304b\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi21-06.png\" alt=\"\"\/><figcaption class=\"wp-element-caption\"><a href=\"https:\/\/www.gov-online.go.jp\/useful\/article\/202310\/2.html#:~:text=%E3%82%A6%E3%82%A7%E3%83%96%E3%82%A2%E3%82%AF%E3%82%BB%E3%82%B7%E3%83%93%E3%83%AA%E3%83%86%E3%82%A3%E3%81%AF%E3%80%81%E3%82%A6%E3%82%A7%E3%83%96%E3%81%AB%E3%81%8A%E3%81%91%E3%82%8B,%E5%BA%A6%E3%82%92%E6%84%8F%E5%91%B3%E3%81%97%E3%81%BE%E3%81%99%E3%80%82\" target=\"_blank\" rel=\"noreferrer noopener\">\u203b\u5f15\u7528\uff1a\u653f\u5e9c\u5e83\u5831\u30aa\u30f3\u30e9\u30a4\u30f3<br>\uff08\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3068\u306f\uff1f \u5206\u304b\u308a\u3084\u3059\u304f\u30bc\u30ed\u304b\u3089\u89e3\u8aac\uff01\uff09<\/a><\/figcaption><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-small-font-size\"><\/p>\n\n\n\n<h3 class=\"wp-block-heading\">\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u91cd\u8981\u6027<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u6b21\u306b\u306a\u305c\u3053\u306e\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5408\u7406\u7684\u914d\u616e\u306e\u63d0\u4f9b\u304c\u7fa9\u52d9\u5316\u3055\u308c\u305f\u306e\u304b\u3001\u306a\u306e\u3067\u3059\u304c\u3001\u4e00\u6614\u524d\u307e\u3067\u306fWeb\u30b5\u30a4\u30c8\u306f\u4e00\u90e8\u306e\u4eba\u304c\u4f7f\u3046\u3082\u306e\u3067\u3057\u305f\u3088\u306d\u3002\u3067\u3082\u6628\u4eca\u3067\u306f<strong>\u3053\u3069\u3082\u304b\u3089\u304a\u5e74\u5bc4\u308a\u307e\u3067\u3059\u3079\u3066\u306e\u65b9\u304c\u5229\u7528\u3059\u308b\u4e00\u822c\u7684\u306a\u60c5\u5831\u6e90<\/strong>\u306b\u306a\u3063\u3066\u3044\u307e\u3059\u3002\u201cWeb\u3067\u898b\u308b\u306e\u304c\u5f53\u305f\u308a\u307e\u3048\u201d\u306b\u306a\u3063\u3066\u3044\u308b\u3082\u306e\u304c\u591a\u3044\u3067\u3059\u3057\u3001<strong>\u3042\u3089\u3086\u308b\u65b9\u306b\u5bfe\u3057\u3066\u3001\u307e\u305f\u3059\u3079\u3066\u306e\u30c7\u30d0\u30a4\u30b9\u306b\u5bfe\u3057\u3066\u3001\u4f7f\u3044\u3084\u3059\u3055\u3092\u5411\u4e0a\u3055\u305b\u308b\u305f\u3081<\/strong>\u306b\u52aa\u529b\u7fa9\u52d9\u5316\u3055\u308c\u3066\u3044\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<strong>Web\u3067\u3057\u304b\u60c5\u5831\u304c\u53d6\u5f97\u3067\u304d\u306a\u3044\u3001\u3068\u306a\u308b\u3068\u3001Web\u3067\u306e\u60c5\u5831\u53d6\u5f97\u304c\u96e3\u3057\u3044\u65b9\u3001\u307e\u305f\u306f\u88dc\u52a9\u304c\u5fc5\u8981\u306a\u65b9\u3082\u3001\u5927\u4e8b\u306a\u60c5\u5831\u304c\u3059\u3050\u306b\u53d6\u5f97\u3067\u304d\u308b\u5fc5\u8981\u304c\u3042\u308b<\/strong>\u3082\u306e\u306d\u3002\u307e\u305f\u30c7\u30d0\u30a4\u30b9\u306b\u3088\u3063\u3066\u60c5\u5831\u304c\u53d6\u5f97\u3067\u304d\u306a\u3044\u3001\u7533\u8fbc\u306a\u3069\u306e\u64cd\u4f5c\u304c\u3067\u304d\u306a\u3044\u2026\u3068\u3044\u3046\u72b6\u6cc1\u306b\u306a\u3089\u306a\u3044\u3088\u3046\u306b\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306f\u5fc5\u8981\u306a\u3093\u3060\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5177\u4f53\u7684\u306a\u5bfe\u7b56\u3068\u306f\uff1f<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u6b21\u306b\u5177\u4f53\u7684\u306b<strong>\u201c\u4f55\u3092\u3059\u308c\u3070\u3088\u3044\u306e\u304b\uff1f\u201d<\/strong>\u3092\u8aac\u660e\u3057\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e4\u3064\u306e\u539f\u5247<\/h3>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u77e5\u899a\u53ef\u80fd\uff08Perceivable\uff09<\/strong><\/h4>\n\n\n\n<p>\u8996\u899a\u3084\u8074\u899a\u306b\u969c\u5bb3\u304c\u3042\u308b\u65b9\u306b\u5bfe\u3057\u3066\u4ee3\u66ff\u624b\u6bb5\u3092\u7528\u610f\u3059\u308b\u3053\u3068<br>\u30fb\u753b\u50cf\u306e\u4ee3\u66ff\u30c6\u30ad\u30b9\u30c8<br>\u30fb\u8272\u306b\u983c\u3089\u306a\u3044\u60c5\u5831\u306e\u63d0\u793a<br>\u30fb\u6587\u7ae0\u306e\u8aad\u307f\u4e0a\u3052\u30bd\u30d5\u30c8<br>\u30fb\u52d5\u753b\u30b3\u30f3\u30c6\u30f3\u30c4\u306b\u306f\u5b57\u5e55\u3092\u3064\u3051\u308b\u306a\u3069<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u64cd\u4f5c\u53ef\u80fd\uff08Operable\uff09<\/strong><\/h4>\n\n\n\n<p>\u30c7\u30d0\u30a4\u30b9\u306e\u64cd\u4f5c\u304c\u56f0\u96e3\u306a\u4eba\u3084\u3001\u64cd\u4f5c\u306b\u6642\u9593\u3092\u8981\u3059\u308b\u4eba\u306b\u5bfe\u3057\u3066\u7c21\u5358\u306b\u64cd\u4f5c\u3067\u304d\u308b\u3088\u3046\u306b\u3059\u308b\u3053\u3068<br>\u30fb\u30af\u30ea\u30c3\u30af\u3084\u30de\u30a6\u30b9\u64cd\u4f5c\u3092\u4e0d\u8981\u3068\u3057\u3001\u30ad\u30fc\u30dc\u30fc\u30c9\u306e\u307f\u3067\u95b2\u89a7\u3067\u304d\u308b<br>\u30fb\u5165\u529b\u6642\u9593\u5236\u9650\u306e\u7de9\u548c<br>\u30fb\u30d5\u30e9\u30c3\u30b7\u30e5\u3084\u70b9\u6ec5\u3092\u63a7\u3048\u308b<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u7406\u89e3\u53ef\u80fd\uff08Understandable\uff09<\/strong><\/h4>\n\n\n\n<p>\u5b8c\u7d50\u3067\u7406\u89e3\u3057\u3084\u3059\u3044\u8a00\u8449\u306e\u4f7f\u7528\u3001\u30ca\u30d3\u30b2\u30fc\u30b7\u30e7\u30f3\u3092\u5206\u304b\u308a\u3084\u3059\u304f\u3059\u308b\u30ea\u30f3\u30af\u5148\u306a\u3069\u3092\u5206\u304b\u308a\u3084\u3059\u304f\u3059\u308b<br>\u30fb\u30da\u30fc\u30b8\u306e\u81ea\u52d5\u9077\u79fb\u3092\u306a\u304f\u3059\u3001\u30d5\u30a9\u30fc\u30e0\u5165\u529b\u306e\u30a8\u30e9\u30fc\u7b87\u6240\u306b\u3064\u3044\u3066\u3082\u660e\u78ba\u306b\u63d0\u793a\u3059\u308b\u306a\u3069<\/p>\n\n\n\n<h4 class=\"wp-block-heading\"><strong>\u5805\u7262\uff08Robust\uff09<\/strong><\/h4>\n\n\n\n<p>\u3042\u3089\u3086\u308b\u74b0\u5883\u304b\u3089\u30a2\u30af\u30bb\u30b9\u3067\u304d\u308b\u3053\u3068<br>\u30fb\u3042\u3089\u3086\u308b\u30c7\u30d0\u30a4\u30b9\u3084\u30d6\u30e9\u30a6\u30b6\u3092\u3057\u3088\u3046\u3057\u3066\u3082\u30ec\u30a4\u30a2\u30a6\u30c8\u304c\u5d29\u308c\u306a\u3044\u3088\u3046\u306a\u69cb\u6210\u306b\u3059\u308b<br>\u30fb\u6b63\u78ba\u306aHTML\u306e\u4f7f\u7528\u306a\u3069<\/p>\n\n\n\n<p class=\"has-small-font-size\"><a href=\"https:\/\/hellouniweb.com\/columns\/wcag\/#:~:text=%E3%81%A6%E3%81%BE%E3%81%84%E3%82%8A%E3%81%BE%E3%81%99%E3%80%82-,%EF%BC%94%E3%81%A4%E3%81%AE%E5%8E%9F%E5%89%87%EF%BC%9A%E3%80%8C%E7%9F%A5%E8%A6%9A%E5%8F%AF%E8%83%BD%E3%80%8D%E3%80%8C%E6%93%8D%E4%BD%9C%E5%8F%AF%E8%83%BD%E3%80%8D,%E3%82%92%E7%9B%AE%E7%9A%84%E3%81%A8%E3%81%97%E3%81%A6%E3%81%84%E3%81%BE%E3%81%99%E3%80%82\" target=\"_blank\" rel=\"noreferrer noopener\">\u203b\u5f15\u7528\uff1a\u30e6\u30cb\u30a6\u30a7\u30d6\u3000WCAG\u3068\u306f\uff14\u3064\u306e\u539f\u5247\u306b\u57fa\u3065\u304f\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u56fd\u969b\u57fa\u6e96<\/a><br><a href=\"https:\/\/www.w3.org\/TR\/WCAG21\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u203b\u53c2\u7167\uff1a\u30a6\u30a7\u30d6\u30b3\u30f3\u30c6\u30f3\u30c4\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\uff08WCAG\uff092.1<\/a><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u5177\u4f53\u7684\u306a\u5bfe\u7b56\u306f\u4e0a\u8a18<strong>4\u3064\u306e\u539f\u5247<\/strong>\u306b\u57fa\u3065\u3044\u3066\u3044\u307e\u3059\u3002\u8996\u899a\u3084\u8074\u899a\u306b\u5bfe\u5fdc\u3059\u308b\u30b5\u30dd\u30fc\u30c8\u306e\u4ed6\u306b\u3082\u3001\u6587\u7ae0\u3084\u30ea\u30f3\u30af\u5148\u306a\u3069\u306e\u5206\u304b\u308a\u3084\u3059\u3055\u3001\u30d6\u30e9\u30a6\u30b6\u3054\u3068\u306e\u30ec\u30a4\u30a2\u30a6\u30c8\u5d29\u308c\u306e\u5bfe\u7b56\u306a\u3069\u3001\u5168\u4f53\u7684\u306aWeb\u30b5\u30a4\u30c8\u306e\u54c1\u8cea\u306e\u3088\u3046\u306a\u89b3\u70b9\u3082\u3042\u308a\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho09.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n<font size=\"3\" color=\"#da5055\"><b>\u306a\u308b\u307b\u3069\u3002<\/b><\/font>\u5185\u5bb9\u306e\u5206\u304b\u308a\u3084\u3059\u3055\u3082\u6307\u6a19\u306b\u306a\u3063\u3066\u3044\u308b\u306e\u306d\u3002Web\u30b5\u30a4\u30c8\u3092\u5236\u4f5c\u3059\u308b\u3068\u304d\u306b\u306f\u91cd\u8981\u3068\u306a\u308b\u8981\u7d20\u3060\u304b\u3089\u3001\u305d\u308c\u3089\u306b\u5bfe\u5fdc\u3059\u308b\u3068\u306a\u308b\u3068\u3001<strong>\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5bfe\u7b56\uff1dWeb\u30b5\u30a4\u30c8\u306e\u54c1\u8cea\u306e\u5411\u4e0a<\/strong>\u306b\u306a\u308b\u3068\u3082\u8a00\u3048\u305d\u3046\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n<font size=\"3\" color=\"#4a567c\"><b>\u305d\u3046\u3067\u3059\u306d\u3002<\/b><\/font>\u54c1\u8cea\u306e\u5411\u4e0a\u306f\u3082\u3061\u308d\u3093\u3067\u3059\u304c\u3001\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306f\u201c\u3042\u3089\u3086\u308b\u4eba\u306b\u5bfe\u3057\u3066\u4f7f\u3044\u3084\u3059\u3055\u3092\u76ee\u6307\u3059\u3082\u306e\u201d\u306a\u306e\u3067\u3001<strong>\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067Web\u30b5\u30a4\u30c8\u3092\u898b\u3066\u3044\u305f\u3060\u3051\u308b\u4eba\u306e\u5897\u52a0\u306b\u3082<\/strong>\u3064\u306a\u304c\u308a\u307e\u3059\u3088\uff01\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n\u300c\u5408\u7406\u7684\u914d\u616e\u306e\u63d0\u4f9b\u304c\u7fa9\u52d9\u5316\u300d\u3068\u8a00\u308f\u308c\u308b\u3068\u5927\u5909\u306b\u611f\u3058\u3066\u3057\u307e\u3046\u3051\u308c\u3069\u3001<strong>\u5bfe\u5fdc\u3059\u308b\u3053\u3068\u3067\u306e\u30e1\u30ea\u30c3\u30c8\u3082\u5927\u304d\u3044<\/strong>\u306e\u3067\u3001\u305d\u306e\u70b9\u3067\u3082\u5bfe\u5fdc\u3092\u9032\u3081\u305f\u307b\u3046\u304c\u826f\u3044\u3068\u8a00\u3048\u308b\u304b\u3082\u3057\u308c\u306a\u3044\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u305d\u3053\u3067\u3001\u6b21\u306b<strong>\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u6c11\u9593\u4f01\u696d\u306e\u5bfe\u5fdc\u72b6\u6cc1<\/strong>\u306b\u3064\u3044\u3066\u3082\u8abf\u3079\u3066\u307f\u307e\u3057\u305f\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5408\u7406\u7684\u914d\u616e\u63d0\u4f9b\u306e\u7fa9\u52d9\u5316\u304b\u30891\u5e74\u3002\u4f01\u696d\u306e\u5bfe\u5fdc\u72b6\u6cc1\u306f\uff1f<\/h3>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi21-02.png\" alt=\"\"\/><figcaption class=\"wp-element-caption\">\uff08\u5f15\u7528\uff1a\u682a\u5f0f\u4f1a\u793eKiva\u8abf\u3079\u3000\u8abf\u67fb\u671f\u9593 \uff1a2024\u5e749\u2f4927\u2f47\u301c10\u2f498\u2f47\uff09<\/figcaption><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-small-font-size\"><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u53bb\u5e74\u306e10\u6708\u306e\u8abf\u67fb\u306b\u306a\u308a\u307e\u3059\u304c\u3001<strong>\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u601d\u3063\u305f\u3088\u308a\u5c11\u306a\u3044<\/strong>\u3067\u3059\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n\u5927\u4f01\u696d\u3067\u306f\u5bfe\u5fdc\u3057\u305f\u3044\u3051\u308c\u3069\u3001Web\u30b5\u30a4\u30c8\u3082\u30da\u30fc\u30b8\u6570\u304c\u591a\u304f\u3066\u306a\u304b\u306a\u304b\u5bfe\u5fdc\u304c\u3067\u304d\u306a\u3044\u306e\u304b\u3082\u3057\u308c\u306a\u3044\u306d\u3002\u4e2d\u5c0f\u4f01\u696d\u3067\u3082\u30ea\u30bd\u30fc\u30b9\u4e0d\u8db3\u3067\u624b\u304c\u56de\u3063\u3066\u3044\u306a\u3044\u3068\u3044\u3046\u3053\u3068\u3082\u8003\u3048\u3089\u308c\u308b\u304b\u3082\uff1f\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi21-03.png\" alt=\"\"\/><figcaption class=\"wp-element-caption\">\uff08\u5f15\u7528\uff1a\u682a\u5f0f\u4f1a\u793eKiva\u8abf\u3079\u3000\u8abf\u67fb\u671f\u9593 \uff1a2024\u5e749\u2f4927\u2f47\u301c10\u2f498\u2f47\uff09<\/figcaption><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-small-font-size\"><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u307e\u305f\u5bfe\u5fdc\u65b9\u6cd5\u306b\u3064\u3044\u3066\u3067\u3059\u304c\u3001\u81ea\u793e\u3067\u5bfe\u5fdc\u3084\u3001\u5236\u4f5c\u4f1a\u793e\u306b\u4f9d\u983c\u3059\u308b\u306a\u3069\u3055\u307e\u3056\u307e\u3067\u3059\u306d\u3002<strong>\u4e2d\u5c0f\u4f01\u696d\u3067\u306fWeb\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u30c4\u30fc\u30eb\u3067\u5bfe\u5fdc\u3082\u591a\u3044<\/strong>\u3067\u3059\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u305d\u3046\u3060\u306d\u3002<\/b><\/font>\u5f53\u793e\u3082\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u30c4\u30fc\u30eb\u3067\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u3082\u306e\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi21-04.jpg\" alt=\"\"\/><figcaption class=\"wp-element-caption\">\uff08\u5f15\u7528\uff1a\u682a\u5f0f\u4f1a\u793eKiva\u8abf\u3079\u3000\u8abf\u67fb\u671f\u9593 \uff1a2024\u5e749\u2f4927\u2f47\u301c10\u2f498\u2f47\uff09<\/figcaption><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<p class=\"has-small-font-size\"><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u691c\u8a0e\u4e2d\u306e\u7406\u7531\u306b\u3064\u3044\u3066\u306f\u201c\u62c5\u5f53\u8005\u304c\u3044\u306a\u3044\u305f\u3081\u201d\u304c\u591a\u3044\u3067\u3059\u3002<strong>\u5bfe\u5fdc\u3057\u305f\u3044\u3051\u3069\u30ea\u30bd\u30fc\u30b9\u304c\u907f\u3051\u306a\u3044\u3068\u3044\u3046\u72b6\u6cc1<\/strong>\u3067\u3057\u3087\u3046\u304b\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-hancho.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u305d\u3046\u3060\u306d\u3002<\/b><\/font>\u3084\u306f\u308a\u4f01\u696d\u3068\u3057\u3066\u306f\u5bfe\u5fdc\u3057\u306a\u3051\u308c\u3070\u3044\u3051\u306a\u3044\u3001\u5bfe\u5fdc\u3057\u305f\u3044\u3001\u3068\u601d\u3063\u3066\u306f\u3044\u308b\u3051\u3069\u306a\u304b\u306a\u304b\u624b\u3092\u4ed8\u3051\u3089\u308c\u3066\u3044\u306a\u3044\u72b6\u6cc1\u304c\u3042\u308b\u306e\u3060\u308d\u3046\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n<font size=\"3\" color=\"#4a567c\"><b>\u305d\u3046\u3067\u3059\u306d\u3002<\/b><\/font>\u3053\u308c\u306f\u53bb\u5e74\u306e10\u6708\u306e\u72b6\u6cc1\u306a\u306e\u3067\u73fe\u5728\u3067\u306f\u5bfe\u5fdc\u3057\u3066\u3044\u308b\u4f01\u696d\u306f\u5897\u3048\u3066\u3044\u308b\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u5bfe\u5fdc\u3067\u304d\u3066\u3044\u306a\u3044\u4f01\u696d\u306f\u3042\u3089\u305f\u3081\u3066\u691c\u8a0e\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u3068\u601d\u3044\u307e\u3059\u3002<strong>\u307e\u305a\u306f\u81ea\u793e\u306eWeb\u30b5\u30a4\u30c8\u304c\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306b\u3069\u306e\u304f\u3089\u3044\u5bfe\u5fdc\u3067\u304d\u3066\u3044\u308b\u306e\u304b\u30c1\u30a7\u30c3\u30af\u3092\u3059\u308b<\/strong>\u3068\u3053\u308d\u304b\u3089\u59cb\u3081\u308b\u3068\u826f\u3044\u304b\u3068\u601d\u3044\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5bfe\u5fdc\u72b6\u6cc1\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u306b\u306f\uff1f<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u30aa\u30db\u30f3\u30aa\u30db\u30f3\uff01<\/b><\/font>\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u3067\u5bfe\u5fdc\u3059\u3079\u304d\u3053\u3068\u306f\u5206\u304b\u3063\u305f\u3068\u601d\u3044\u307e\u3059\u304c\u3001\u305d\u306e\u3042\u3068\u306e\u5bfe\u5fdc\u306b\u3064\u3044\u3066\u79c1\u304b\u3089\u8aac\u660e\u3057\u307e\u3059\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\u304a\u9858\u3044\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n\u307e\u305a\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306b\u306fWCAG\uff08Web Content Accessibility Guidelines\uff09\u3068\u3044\u3046\u56fd\u969b\u7684\u306a\u6307\u91dd\u3068\u3001\u300cJIS X 8341-3:2016\u300d\u3068\u3044\u3046\u65e5\u672c\u306e\u898f\u683c\u304c\u3042\u308b\u306e\u306f\u3054\u5b58\u77e5\u3067\u3057\u3087\u3046\u304b\u3002<strong>2024\u5e74\u304b\u3089\u5408\u7406\u7684\u914d\u616e\u306e\u63d0\u4f9b\u304c\u7fa9\u52d9\u5316\u3068\u3055\u308c\u305f\u306e\u306f\u3053\u306eJIS X 8341-3\u5bfe\u3057\u3066\u306e\u6e96\u62e0<\/strong>\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<p class=\"has-small-font-size\"><a href=\"https:\/\/www.w3.org\/TR\/WCAG21\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u203b\u53c2\u7167\uff1a\u30a6\u30a7\u30d6\u30b3\u30f3\u30c6\u30f3\u30c4\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3\uff08WCAG\uff092.1<\/a><br><a href=\"https:\/\/waic.jp\/docs\/jis2016\/compliance-guidelines\/202104\/\" target=\"_blank\" rel=\"noreferrer noopener\">\u203b\u53c2\u7167\uff1a\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u57fa\u76e4\u59d4\u54e1\u4f1a\u30a6\u30a7\u30d6\u30b3\u30f3\u30c6\u30f3\u30c4\u306e JIS X 8341-3:2016 \u5bfe\u5fdc\u5ea6\u8868\u8a18\u30ac\u30a4\u30c9\u30e9\u30a4\u30f3<\/a><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\u3053\u306e\u898f\u683c\u306b\u6e96\u62e0\u3067\u304d\u3066\u3044\u308c\u3070\u8a8d\u5b9a\uff01\u3068\u306a\u308b\u306e\u304b\u306a\u3002\u305d\u3082\u305d\u3082\u6e96\u62e0\u306e\u610f\u5473\u3082\u5206\u304b\u3089\u306a\u3044\u3051\u3069\u2026\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u306f\u3044\u3002<\/b><\/font>\u3053\u306e\u898f\u683c\u306b\u3069\u306e\u304f\u3089\u3044\u9069\u5408\u3067\u304d\u3066\u3044\u308b\u304b\u306b\u3088\u3063\u3066\u3001\u300cA\u300d\u300cAA\u300d\u300cAAA\u300d\u306e3\u6bb5\u968e\u306e\u9069\u5408\u30ec\u30d9\u30eb\u304c\u8a8d\u5b9a\u3055\u308c\u307e\u3059\u3002<strong>Web\u30da\u30fc\u30b8\u3059\u3079\u3066\u3092\u30c1\u30a7\u30c3\u30af\u3057\u3066OK\u3067\u3042\u308c\u3070\u201c\u9069\u5408\u201d\u3068\u306a\u308a\u3001Web\u30da\u30fc\u30b8\u304c100\u30da\u30fc\u30b8\u3092\u8d85\u3048\u308b\u5834\u5408\u306a\u3069\u306f25\uff5e40\u30da\u30fc\u30b8\u3092\u30e9\u30f3\u30c0\u30e0\u306b\u30c1\u30a7\u30c3\u30af\u3057\u3001OK\u3067\u3042\u308c\u3070\u201c\u6e96\u62e0\u201d<\/strong>\u3057\u3066\u3044\u308b\u3001\u3068\u8868\u660e\u3067\u304d\u308b\u306e\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho09.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n<font size=\"3\" color=\"#da5055\"><b>\u3075\u3080\u3075\u3080\u2026\u3002<\/b><\/font>\u5206\u304b\u3063\u305f\u3051\u3069\u306a\u3093\u3060\u304b\u96e3\u3057\u3044\u2026\u3002\u3069\u3046\u3084\u3063\u3066\u30c1\u30a7\u30c3\u30af\u3059\u308b\u306e\uff1f\u5c02\u9580\u5bb6\u306b\u898b\u3066\u3082\u3089\u3046\u5fc5\u8981\u304c\u3042\u308b\u306e\uff1f\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u30aa\u30db\u30f3\uff01<\/b><\/font>\u305d\u3046\u3067\u3059\u306d\u3001\u96e3\u3057\u3044\u306e\u3067\u3059\uff01\u306a\u306e\u3067<strong>\u307e\u305a\u306f\u300cJIS X 8341-3:2016\u300d\u306e\u898f\u683c\u306b\u6cbf\u3063\u3066\u691c\u8a3c\u3057\u3066\u304f\u308c\u308b\u30c1\u30a7\u30c3\u30af\u30c4\u30fc\u30eb\u3092\u3001\u5229\u7528\u3059\u308b\u306e\u304c\u826f\u3044<\/strong>\u3068\u601d\u3044\u307e\u3059\uff01\u8a8d\u5b9a\u306b\u3064\u3044\u3066\u306f<strong>\u7c21\u5358\u306a\u6e96\u62e0\u300cA\u300d\u3067\u3042\u308c\u3070\u30c1\u30a7\u30c3\u30af\u30c4\u30fc\u30eb\u306e\u307f\u3067\u3082\u8a8d\u5b9a<\/strong>\u3067\u304d\u307e\u3059\u304c\u3001\u3088\u308a\u9ad8\u5ea6\u306a\u30ec\u30d9\u30eb\u3068\u306a\u308b\u3068\u5c02\u9580\u5bb6\u306b\u4f9d\u983c\u3057\u3066\u8a8d\u5b9a\u3059\u308b\u3068\u3044\u3046\u624b\u9806\u306b\u306a\u308a\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\u81ea\u52d5\u30c1\u30a7\u30c3\u30af\u30c4\u30fc\u30eb\u304b\u3041\u3002\u3055\u3063\u304d\u306e\u5bfe\u5fdc\u72b6\u6cc1\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u3067\u3082\u30c1\u30a7\u30c3\u30af\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3057\u3066\u3044\u308b\u3068\u3053\u308d\u304c\u591a\u304b\u3063\u305f\u3088\u306d\u3002\u30c1\u30a7\u30c3\u30af\u30c4\u30fc\u30eb\u306a\u3089\u30ea\u30bd\u30fc\u30b9\u304c\u53b3\u3057\u3044\u5834\u5408\u3067\u3082\u7c21\u5358\u306b\u30c1\u30a7\u30c3\u30af\u304c\u3067\u304d\u308b\u3057\u3001\u30c1\u30a7\u30c3\u30af\u3092\u3057\u306a\u304c\u3089\u3001\u4e0d\u8db3\u90e8\u5206\u3092\u5bfe\u5fdc\u3057\u3066\u3044\u3063\u3066\u9069\u5408\u3001\u307e\u305f\u306f\u6e96\u62e0\u3092\u76ee\u6307\u3057\u3066\u3044\u3051\u3070\u3044\u3044\u306e\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u306f\u3044\u3002<\/b><\/font>\u5f53\u793e\u3067\u3082<strong><a href=\"https:\/\/www.spiral-platform.co.jp\/service\/isso\/?utm_source=customerDX21&#038;utm_medium=contentlink\" target=\"_blank\">ISSO\u00ae\u3068\u3044\u3046Web\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u8a3a\u65ad\u30c4\u30fc\u30eb<\/a><\/strong>\u304c\u3042\u308a\u307e\u3059\u3002\u3053\u308c\u306f\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u30c1\u30a7\u30c3\u30af\u3060\u3051\u3067\u306f\u306a\u304f\u3001HTML\u3084CSS\u306e\u6587\u6cd5\u30c1\u30a7\u30c3\u30af\u3001\u307e\u305f\u30ea\u30f3\u30af\u30c1\u30a7\u30c3\u30af\u306a\u3069\u3082\u81ea\u52d5\u3067\u884c\u3063\u3066\u304f\u308c\u308b\u3082\u306e\u306b\u306a\u308a\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\u30ea\u30f3\u30af\u30c1\u30a7\u30c3\u30af\u3068\u304b\u3082\u5730\u5473\u306b\u5927\u5909\u3060\u304b\u3089\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u306f\u3044\u3002<\/b><\/font><strong><a href=\"https:\/\/www.spiral-platform.co.jp\/service\/isso\/?utm_source=customerDX21&#038;utm_medium=contentlink\" target=\"_blank\">ISSO\u00ae<\/a>\u306f\u300cA\u300d\u300cAA\u300d\u300cAAA\u300d\u306e3\u6bb5\u968e\u306e\u9069\u5408\u30ec\u30d9\u30eb\u5225\u306b\u30c1\u30a7\u30c3\u30af\u3082\u3067\u304d\u308b\u306e\u3067\u4fbf\u5229<\/strong>\u3067\u3059\u3088\uff01\u307e\u305a\u306f\u300cA\u300d\u306e\u9069\u5408\u30ec\u30d9\u30eb\u3092\u76ee\u6307\u3057\u3066\u5bfe\u5fdc\u3057\u3066\u3044\u304f\u3068\u826f\u3044\u3068\u601d\u3044\u307e\u3059\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n<font size=\"3\" color=\"#da5055\"><b>\u305d\u3046\u3060\u306d\u3002<\/b><\/font>\u65e5\u672c\u3067\u306f\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306f\u3001\u4eca\u306f\u307e\u3060\u5408\u7406\u7684\u914d\u616e\u306e\u63d0\u4f9b\u7fa9\u52d9\u3060\u3051\u3069\u6b27\u7c73\u3067\u306f\u4eca\u5e74\u306e\uff16\u6708\u304b\u3089\u5bfe\u5fdc\u304c\u5f37\u5316\u3055\u308c\u3066\u3044\u304f\u3068\u306e\u3053\u3068\u3060\u3057\u3001\u65e5\u672c\u3082\u4eca\u304b\u3089\u5bfe\u5fdc\u3057\u3066\u3044\u304f\u3068\u5b89\u5fc3\u3060\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u306f\u3044\u3002<\/b><\/font>Web\u30b5\u30a4\u30c8\u306e\u54c1\u8cea\u5411\u4e0a\u306b\u3082\u3064\u306a\u304c\u308a\u307e\u3059\u3057\u3001\u5bfe\u5fdc\u3057\u3066\u3044\u306a\u3044\u4f01\u696d\u306f\u305c\u3072\u4eca\u304b\u3089\u5bfe\u7b56\u3057\u3066\u3044\u305f\u3060\u304d\u305f\u3044\u3067\u3059\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\u307e\u3068\u3081\u308b\u3068\u4f01\u696d\u3068\u3057\u3066\u81ea\u793e\u30b5\u30a4\u30c8\u306e\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u5bfe\u5fdc\u3092\u30c1\u30a7\u30c3\u30af\u3059\u308b\u5fc5\u8981\u304c\u3042\u308b\u304c\u3001Web\u30b5\u30a4\u30c8\u306e\u691c\u8a3c\u4f5c\u696d\u306f\u4f5c\u696d\u8ca0\u8377\u304c\u9ad8\u304f\u3066\u5927\u5909\u3002\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5bfe\u5fdc\u3092\u3057\u305f\u3044\u304c\u62c5\u5f53\u8005\u4e0d\u5728\u306a\u3069\u3067\u306a\u304b\u306a\u304b\u5bfe\u5fdc\u3067\u304d\u306a\u3044\u73fe\u72b6\u304c\u3042\u308b\u3002\u305d\u3053\u3067<strong>\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306e\u5bfe\u5fdc\u72b6\u6cc1\u3082\u4e00\u62ec\u3067\u691c\u8a3c\u3067\u304d\u308b\u30c4\u30fc\u30eb\u3092\u5c0e\u5165\u3059\u308b\u3053\u3068\u3092\u691c\u8a0e\u3057\u3066\u307f\u3088\u3046\uff01<\/strong>\u3068\u3044\u3046\u3068\u3053\u308d\u304b\u306a\u30022\u4eba\u3068\u3082\u4eca\u56de\u3082\u3042\u308a\u304c\u3068\u3046\uff01 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0;\">\u53c2\u8003\u4e8b\u4f8b\u30fb\u30b5\u30fc\u30d3\u30b9\u306f\u3053\u3061\u3089<\/h4><\/div>\n<ul>\n\n<li><a href=\"https:\/\/www.spiral-platform.co.jp\/service\/isso\/?utm_source=customerDX21&#038;utm_medium=contentlink\" target=\"_blank\">Web\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u8a3a\u65ad\u30fbUI\u691c\u8a3c\u30c4\u30fc\u30eb ISSO\u00ae\n<\/a><\/li>\n<li><a href=\"https:\/\/isso.site\/system\/free-create\" target=\"_blank\">ISSO\u00ae\u306e\u7121\u6599\u30c8\u30e9\u30a4\u30a2\u30eb\n<\/a><\/li>\n\n\n\n\n<\/ul>\n<\/div>\n\n\n\n<p>\uff08\u203b\u672c\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u767b\u5834\u4eba\u7269\u3001\u90e8\u7f72\u7b49\u306f\u30d5\u30a3\u30af\u30b7\u30e7\u30f3\u3067\u3059\u3002\uff09<\/p>\n\n\n\n <div class=\"next_link mb4\">\n    <a href=\"https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16455\/\">\uff5e\u30a8\u30d4\u30bd\u30fc\u30c922\uff5e 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<\/div>\n","protected":false},"excerpt":{"rendered":"<p>\u79c1\u306e\u540d\u524d\u306f\u6e26\u771f\u6728\uff08\u3046\u305a\u307e\u304d\uff09\u3002\u6e2f\u533a\u306b\u3042\u308bIT\u4f01\u696d\u3001\u30b9\u30d1\u30a4\u30e9\u30eb\u682a\u5f0f\u4f1a\u793e\u306b\u52e4\u3081\u308b27\u6b73\u306e\u4f1a\u793e\u54e1\u3060\u3002\u300c\u9867\u5ba2\u63a5\u70b9DX\u8abf\u67fb\u73ed\u300d\u3068\u3044\u3046\u3001\u793e\u5185\u5916\u3092\u554f\u308f\u305aDX\u306b\u95a2\u3059\u308b\u30ae\u30e2\u30f3\u306b\u7b54\u3048\u308b\u3068\u3044\u3046\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u53c2\u753b\u3057\u3066\u304a\u308a\u3001\u6bce\u65e5\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u306eDX\u306b\u3064\u3044\u3066\u8abf\u67fb\u3092\u3057<a href=\"https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16400\/\">[&#8230;\u7d9a\u304d\u3092\u8aad\u3080]<\/a><\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41],"tags":[82],"class_list":["post-16400","post","type-post","status-publish","format-standard","hentry","category-customer-support","tag-customer-dx"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\uff5e\u30a8\u30d4\u30bd\u30fc\u30c921\uff5e 2024\u5e74\u304b\u3089\u5bfe\u5fdc\u5fc5\u9808\u306e\u30a6\u30a7\u30d6\u30a2\u30af\u30bb\u30b7\u30d3\u30ea\u30c6\u30a3\u306b\u3064\u3044\u3066\u307e\u3068\u3081\u3066\u307f\u307e\u3057\u305f\u3002 | \u30b9\u30d1\u30a4\u30e9\u30eb\u682a\u5f0f\u4f1a\u793e<\/title>\n<meta name=\"description\" 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