{"id":16094,"date":"2025-02-26T08:34:31","date_gmt":"2025-02-25T23:34:31","guid":{"rendered":"https:\/\/www.spiral-platform.co.jp\/article\/?p=16094"},"modified":"2025-03-31T13:25:29","modified_gmt":"2025-03-31T04:25:29","slug":"16094","status":"publish","type":"post","link":"https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16094\/","title":{"rendered":"\uff5e\u30a8\u30d4\u30bd\u30fc\u30c919\uff5e \u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\u306b\uff01\u6cd5\u4eba\u5411\u3051\u306e\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u6d3b\u7528\u6cd5"},"content":{"rendered":"<div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/bnr_customer-dx-main.png\" alt=\"\"\/><\/figure><\/div>\n\n\n<div class=\"button_box\">\n<div class=\"button_content\">\n<a href=\"\/solution\/article\/tag\/customer-dx\/\" target=\"_blank\" rel=\"noopener\"><\/a>\n<\/div>\n<\/div>\n\n\n\n<p>\u79c1\u306e\u540d\u524d\u306f\u6e26\u771f\u6728\uff08\u3046\u305a\u307e\u304d\uff09\u3002\u6e2f\u533a\u306b\u3042\u308bIT\u4f01\u696d\u3001\u30b9\u30d1\u30a4\u30e9\u30eb\u682a\u5f0f\u4f1a\u793e\u306b\u52e4\u3081\u308b27\u6b73\u306e\u4f1a\u793e\u54e1\u3060\u3002\u300c\u9867\u5ba2\u63a5\u70b9DX\u8abf\u67fb\u73ed\u300d\u3068\u3044\u3046\u3001\u793e\u5185\u5916\u3092\u554f\u308f\u305aDX\u306b\u95a2\u3059\u308b\u30ae\u30e2\u30f3\u306b\u7b54\u3048\u308b\u3068\u3044\u3046\u30d7\u30ed\u30b8\u30a7\u30af\u30c8\u306b\u53c2\u753b\u3057\u3066\u304a\u308a\u3001\u6bce\u65e5\u3001\u3055\u307e\u3056\u307e\u306a\u696d\u754c\u306eDX\u306b\u3064\u3044\u3066\u8abf\u67fb\u3092\u3057\u3066\u3044\u308b\u3002<br><br>2025\u5e742\u6708\u67d0\u65e5\u3001\u671d8\uff1a30\u3002\u3042\u3063\u3068\u3044\u3046\u9593\u306b2\u6708\u3082\u7d42\u308f\u308a\u306b\u8fd1\u3065\u3044\u3066\u3001\u6696\u304b\u3044\u65e5\u3082\u5897\u3048\u3066\u304d\u305f\u3002\u6625\u306f\u3082\u3046\u3059\u3050\uff01\u3068\u3044\u3046\u611f\u3058\u3067\u5b09\u3057\u3044\u306e\u3060\u3051\u308c\u3069\u3001\u6700\u8fd1\u9f3b\u306e\u8abf\u5b50\u304c&#8230;\u3002\u4eca\u5ea6\u306f\u82b1\u7c89\u75c7\u306e\u5b63\u7bc0\u304c\u59cb\u307e\u3063\u3066\u3057\u307e\u3044\u305d\u3046\u3060&#8230;\u3002\u306a\u3069\u3068\u601d\u3044\u306a\u304c\u3089PC\u3092\u958b\u304f\u3068\u30011\u4ef6\u306e\u30e1\u30fc\u30eb\u304c\u3002<\/p>\n\n\n\n<p><strong>\u300c\u6e26\u771f\u6728\u69d8\uff1a\u30b5\u30fc\u30d3\u30b9\u3054\u5229\u75281\u5e74\u3092\u8a18\u5ff5\u3057\u3066\u3001500\u5186\u306e\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u9032\u5448\uff01\u300d<\/strong><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n <font size=\"3\" color=\"#4a567c\"><b>\u3042\u3063\u3001<\/b><\/font>\u53bb\u5e74\u304b\u3089\u4f7f\u3044\u59cb\u3081\u305f\u30c4\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u62c5\u5f53\u304b\u3089\u3060\u3002\u3082\u30461\u5e74\u7d4c\u3064\u3093\u3060\u3001\u65e9\u3044\u306a\u3041\u3002\u305d\u308c\u306b\u3057\u3066\u3082\u30ae\u30d5\u30c8\u304f\u308c\u308b\u306a\u3093\u3066\u3001\u3046\u308c\u3057\u3044\u306a\uff5e\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right boss\">\n       \u6e26\u771f\u6728\u304f\u3093\u304a\u306f\u3088\u3046\uff01\u30ab\u30ec\u30f3\u30c0\u30fc\u3044\u308b\u304b\uff1f\u53bb\u5e74\u672b\u306b\u53d6\u5f15\u5148\u304b\u3089\u305f\u304f\u3055\u3093\u3082\u3089\u3063\u3066\u4f59\u3063\u3068\u3093\u306d\u3093\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u304a\u306f\u3088\u3046\u3054\u3056\u3044\u307e\u3059\u3001\u3044\u3084\u3001\u3082\u30462\u6708\u306a\u306e\u3067\u9060\u616e\u3057\u3066\u304a\u304d\u307e\u3059\u2026\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right m0\">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right boss\">\n       <font size=\"3\" color=\"#0a9699\"><b>\n\u305d\u3046\u304b\u2026<\/b><\/font>\u9045\u304b\u3063\u305f\u304b\u2026\u3000\u3093\uff1f\u4f55\u3092\u898b\u3066\u3044\u308b\u306e\uff1f\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u3053\u308c\u306f\u3001\u53bb\u5e74\u5c0e\u5165\u3057\u305f\u30c4\u30fc\u30eb\u306e\u30ab\u30b9\u30bf\u30de\u30fc\u30b5\u30af\u30bb\u30b9\u62c5\u5f53\u304b\u3089<strong>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8<\/strong>\u3092\u3044\u305f\u3060\u3044\u305f\u3093\u3067\u3059\u3002500\u5186\u5206\u306e\u30ae\u30d5\u30c8\u306a\u3093\u3067\u3059\u3088\u3001\u30b3\u30f3\u30d3\u30cb\u3067\u4f7f\u304a\u3046\u304b\u3068\u601d\u3063\u3066\u3044\u307e\u3057\u305f\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_boss01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u30dc\u30b9<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right boss\">\n       <strong>\u4f7f\u3044\u9053\u304c\u9078\u3079\u308b<\/strong>\u306e\u304b\u3001\u3053\u308c\u4fbf\u5229\u3067\u3044\u3044\u306a\u3041\uff01\u7d50\u69cb\u3001\u6d3b\u7528\u3059\u308b\u30b1\u30fc\u30b9\u304c\u5897\u3048\u3066\u3044\u308b\u306e\u304b\u306a\uff1f\u3088\u3057\u3001\u4eca\u6708\u306e\u304a\u984c\u306f\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3067\u3044\u3053\u3046\uff01\u3088\u308d\u3057\u304f\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<p>\u3070\u305f\u3093\u3063\uff01\uff08\u30c9\u30a2\u306e\u9589\u307e\u308b\u97f3\uff09<\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi19-01.png.png\" alt=\"\"\/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 m0\" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki09.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n  \u3044\u3089\u306a\u3044\u3063\u3066\u8a00\u3063\u3066\u308b\u306e\u306b\u30ab\u30ec\u30f3\u30c0\u30fc\u7f6e\u3044\u3066\u3044\u3063\u3066\u3057\u307e\u3063\u305f\u2026\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n\u6e26\u771f\u6728\u3055\u3093\u304a\u306f\u3088\u3046\uff01\u3078\uff5e\u3001\u4eca\u56de\u306e\u6307\u4ee4\u306f\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306d\u3002\u79c1\u3082LINE\u3067\u30b3\u30fc\u30d2\u30fc\u30b7\u30e7\u30c3\u30d7\u306e\u30c1\u30b1\u30c3\u30c8\u3092\u3044\u305f\u3060\u304f\u6642\u304c\u3042\u308b\u3051\u3069\u3001\u3068\u3063\u3066\u3082\u5b09\u3057\u3044\u3088\u306d\uff01\u53cb\u4eba\u540c\u58eb\u306e\u3084\u308a\u53d6\u308a\u306f\u3082\u3061\u308d\u3093\u3060\u3051\u3069\u3001<strong>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3063\u3066BtoC\u3067\u3088\u304f\u4f7f\u308f\u308c\u3066\u3044\u308b<\/strong>\u3088\u306d\uff1f\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n  <font size=\"3\" color=\"#4a567c\"><b>\u305d\u3046\u3067\u3059\u306d\u3002<\/b><\/font>BtoC\u3060\u3068\u3001\u5546\u54c1\u306e\u8cfc\u5165\u3084\u4e88\u7d04\u3057\u305f\u969b\u306e\u7279\u5178\u3068\u3057\u3066\u3082\u3089\u3048\u305f\u308a\u3001\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306e\u5546\u54c1\u3068\u3057\u3066\u3082\u3089\u3048\u308b\u5834\u5408\u304c\u3042\u308a\u307e\u3059\u3088\u306d\u3002<strong>\u4f01\u696d\u5074\u3082\u9001\u4ed8\u306e\u624b\u9593\u304c\u304b\u304b\u3089\u306a\u3044\u3057\u3001\u53d7\u3051\u53d6\u308b\u5074\u3082\u3001\u3059\u3050\u306b\u3082\u3089\u3048\u3066\u3001\u597d\u304d\u306a\u6642\u306b\u4f7f\u3048\u308b<\/strong>\u306e\u3067\u53cc\u65b9\u306b\u3068\u3063\u3066\u5b09\u3057\u3044\u4ed5\u7d44\u307f\u3060\u3068\u601d\u3044\u307e\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u3046\u3093\u3046\u3093\u3002<\/b><\/font>\u6700\u8fd1\u306f<strong>\u91d1\u984d\u3060\u3051\u6c7a\u307e\u3063\u3066\u3044\u3066\u3001\u30ae\u30d5\u30c8\u306e\u5185\u5bb9\u3092\u9078\u3079\u308b<\/strong>\u3082\u306e\u3082\u51fa\u3066\u304d\u3066\u3044\u308b\u306e\u3067\u3001\u5229\u4fbf\u6027\u3082\u9ad8\u304f\u306a\u3063\u3066\u3044\u308b\u3088\u3046\u306a\u6c17\u304c\u3059\u308b\u3088\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n <font size=\"3\" color=\"#4a567c\"><b>\u306f\u3044\u3002<\/b><\/font>\u305d\u306e\u5229\u4fbf\u6027\u306e\u9ad8\u307e\u308a\u306e\u304a\u304b\u3052\u304b\u3001\u6628\u4eca\u3067\u306fBtoC\u3060\u3051\u3067\u306f\u306a\u304f\u3001<strong>BtoB\u3067\u306e\u5229\u7528\u3082\u5897\u3048\u3066\u3044\u308b<\/strong>\u307f\u305f\u3044\u3067\u3059\u3002\u3067\u3059\u306e\u3067\u3001\u4eca\u56de\u306f\u305d\u306e\u3042\u305f\u308a\u3092\u8abf\u67fb\u3057\u3066\u304d\u307e\u3059\uff01\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3068\u306f\uff1f<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u307e\u305a\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306b\u3064\u3044\u3066\u3067\u3059\u3002\u3054\u5b58\u77e5\u304b\u3068\u306f\u601d\u3044\u307e\u3059\u304c\u3001<strong>\u30aa\u30f3\u30e9\u30a4\u30f3\u4e0a\u3067\u30ae\u30d5\u30c8\u30ab\u30fc\u30c9\u3084\u96fb\u5b50\u30de\u30cd\u30fc\u3001\u5546\u54c1\u306a\u3069\u3092\u9001\u308b\u30b5\u30fc\u30d3\u30b9<\/strong>\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi19-02.png.png\" alt=\"\"\/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n \u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306e\u4e3b\u306a\u7a2e\u985e\u3068\u3057\u3066\u306f\u3053\u3093\u306a\u3068\u3053\u308d\u3067\u3057\u3087\u3046\u304b\u3002\u7a2e\u985e\u306f\u591a\u5c90\u306b\u6e21\u3063\u3066\u3044\u307e\u3059\u3002\u30e1\u30fc\u30eb\u3084SNS\u3067\u6c17\u8efd\u306b\u9001\u308c\u308b\u3082\u306e\u306e\u4ed6\u306b\u3082\u3001\u30c7\u30b8\u30bf\u30eb\u3067\u306f\u306a\u304f\u73fe\u7269\u304c\u624b\u5143\u306b\u5c4a\u304f\u914d\u9001\u578b\u306e\u30b5\u30fc\u30d3\u30b9\u3082\u3042\u308a\u307e\u3059\u3002\u9001\u308b\u5074\u306e\u4f01\u696d\u304c\u500b\u4eba\u306e\u4f4f\u6240\u3092\u77e5\u3089\u306a\u304f\u3066\u3082\u9001\u308c\u308b\u306e\u3067\u3001<strong>\u500b\u4eba\u60c5\u5831\u306e\u7ba1\u7406\u3082\u5fc5\u8981\u306a\u3044<\/strong>\u3067\u3059\u3057\u3001\u305d\u306e\u70b9\u3067\u3082\u4fbf\u5229\u3067\u3059\u3088\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right m0\">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u3078\uff5e\u3002<\/b><\/font>\u6697\u53f7\u8cc7\u7523\u3082\u3042\u308b\u3093\u3060\u306d\u3002\u3044\u307e\u3069\u304d\u3060\u306d\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi19-03.png.png\" alt=\"\"\/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u6b21\u306b\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306e\u30e1\u30ea\u30c3\u30c8\u3068\u30c7\u30e1\u30ea\u30c3\u30c8\u3067\u3059\u304c\u3001\u3084\u306f\u308a\u624b\u9593\u304c\u304b\u304b\u3089\u306a\u3044\u3053\u3068\u3068\u3001\u30b3\u30b9\u30c8\u304c\u4f4e\u3044\u3053\u3068\u3067\u3001<strong>\u624b\u8efd\u306b\u3067\u304d\u308b\u3053\u3068\u304c\u30e1\u30ea\u30c3\u30c8<\/strong>\u306e\u3088\u3046\u3067\u3059\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right m0\">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u3075\u3080\u3075\u3080\u3002<\/b><\/font>\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u30c7\u30e1\u30ea\u30c3\u30c8\u3068\u3057\u3066\u306f\u30cd\u30c3\u30c8\u74b0\u5883\u304c\u5fc5\u9808\u306b\u306a\u308b\u3053\u3068\u3068\u3001\u6709\u52b9\u671f\u9650\u304c\u3042\u308b\u3082\u306e\u304c\u591a\u3044\u3053\u3068\u3067\u3057\u3087\u3046\u304b\u3002\u3064\u3044\u5fd8\u308c\u3066\u3044\u3066\u6c17\u304c\u4ed8\u3044\u305f\u3089\u671f\u9650\u304c\u5207\u308c\u3066\u3057\u307e\u3063\u305f\u2026\u3068\u3044\u3046\u7d4c\u9a13\u306f\u3088\u304f\u3042\u308a\u307e\u3059\u3002\u305d\u306e\u70b9\u306f\u8ab2\u984c\u3068\u3057\u3066\u6b8b\u308a\u307e\u3059\u304c\u3001\u6700\u8fd1\u306f\u5229\u7528\u3067\u304d\u308b\u5e97\u8217\u3082\u5897\u3048\u3066\u3044\u307e\u3059\u3057\u3001\u30aa\u30ea\u30b8\u30ca\u30eb\u5546\u54c1\u3092\u4f5c\u3063\u3066\u304f\u308c\u308b\u30b5\u30fc\u30d3\u30b9\u3082\u3042\u308b\u306e\u3067\u3001<strong>\u30c7\u30e1\u30ea\u30c3\u30c8\u306f\u5f90\u3005\u306b\u6539\u5584\u3055\u308c\u3064\u3064\u3042\u308b<\/strong>\u304b\u3082\u3057\u308c\u306a\u3044\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n\u59cb\u307e\u3063\u305f\u3053\u308d\u306f\u30ae\u30d5\u30c8\u306e\u7a2e\u985e\u304c\u5c11\u306a\u304f\u3066\u3001\u5229\u4fbf\u6027\u304c\u4f4e\u3044\u5834\u9762\u3082\u3042\u3063\u305f\u3051\u308c\u3069\u3001\u4eca\u306f\u6539\u5584\u3055\u308c\u305f\u3053\u3068\u3082\u3042\u308a\u3001<strong>\u304b\u306a\u308a\u666e\u53ca\u3057\u3066\u3044\u308b<\/strong>\u3068\u3044\u3046\u3053\u3068\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306e\u6d3b\u7528\u30b7\u30fc\u30f3\u306f\uff1f<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u6b21\u306b\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306e\u6d3b\u7528\u30b7\u30fc\u30f3\u3067\u3059\u304c\u3001BtoC\u3060\u3068\u4e0b\u8a18\u306e\u3088\u3046\u306a\u611f\u3058\u3067\u3057\u3087\u3046\u304b\u3002<strong>LINE\u3084\u30a4\u30f3\u30b9\u30bf\u306a\u3069\u306eSNS\u3092\u4f7f\u3063\u305f\u3082\u306e\u304c\u591a\u3044\u30a4\u30e1\u30fc\u30b8<\/strong>\u3067\u3059\u304c\u3001\u30e1\u30eb\u30de\u30ac\u3084\u5e97\u982d\u3067\u306e\u30dd\u30b9\u30bf\u30fc\u3084\u30c1\u30e9\u30b7\u304b\u3089\u767b\u9332\u3057\u3066\u53d7\u3051\u53d6\u308c\u308b\u3088\u3046\u306a\u3082\u306e\u3082\u3042\u308a\u307e\u3059\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u305d\u3046\u3060\u306d\uff5e\u3002<\/b><\/font>\u30cd\u30c3\u30c8\u30b7\u30e7\u30c3\u30d4\u30f3\u30b0\u3059\u308b\u969b\u306bLINE\u9023\u643a\u3092\u3059\u308b\u3068\u30dd\u30a4\u30f3\u30c8\u3084\u30af\u30fc\u30dd\u30f3\u3092\u3082\u3089\u3048\u308b\u3082\u306e\u3082\u591a\u3044\u3051\u3069\u3001\u3042\u308c\u3082\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306a\u3093\u3060\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi19-04.png.png\" alt=\"\"\/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u3067\u306f\u6b21\u306b\u6628\u4eca\u5897\u3048\u3066\u3044\u308b\u3068\u3044\u3046<strong>BtoB\u3067\u306e\u6d3b\u7528\u30b7\u30fc\u30f3<\/strong>\u306b\u3064\u3044\u3066\u3067\u3059\u3002\u307e\u305a\u306f\u55b6\u696d\u30fb\u30de\u30fc\u30b1\u7528\u9014\u3067\u591a\u3044\u306e\u304c\u3001\u30a6\u30a7\u30d3\u30ca\u30fc\u3084\u5c55\u793a\u4f1a\u306b\u53c2\u52a0\u3057\u305f\u65b9\u3084\u3001\u8cc7\u6599DL\u3092\u3057\u3066\u304f\u308c\u305f\u65b9\u306b\u304a\u793c\u3068\u3057\u3066\u30ae\u30d5\u30c8\u3092\u6e21\u3059\u3068\u3044\u3046\u3082\u306e\u3067\u3059\u306d\u3002\u307e\u305a\u306f<strong>\u81ea\u793e\u306e\u898b\u8fbc\u307f\u5ba2\u3092\u5897\u3084\u3057\u305f\u3044\uff01\u3068\u3044\u3046\u5834\u5408\u306b\u306f\u3001\u6709\u52b9\u306a\u624b\u6bb5<\/strong>\u306e\u3088\u3046\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n\u5c55\u793a\u4f1a\u3067\u30d7\u30c1\u30ae\u30d5\u30c8\u3092\u6e96\u5099\u3057\u3066\u3044\u308b\u4f01\u696d\u3082\u591a\u3044\u3051\u3069\u3001<strong>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306a\u3089\u8377\u7269\u306b\u306a\u3089\u306a\u3044<\/strong>\u3057\u5b09\u3057\u3044\u304b\u3082\u3002\u5c55\u793a\u4f1a\u306e\u5e30\u308a\u3063\u3066\u8cc7\u6599\u3068\u304b\u3067\u91cd\u304f\u306a\u3063\u3061\u3083\u3046\u3057\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_uzumaki02.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u78ba\u304b\u306b\u305d\u3046\u3067\u3059\u306d\uff01\u6b21\u306b<strong>\u30ec\u30d3\u30e5\u30fc\u6295\u7a3f\u306e\u4fc3\u9032<\/strong>\u3067\u3059\u304c\u3001BtoB\u3067\u3082\u30ec\u30d3\u30e5\u30fc\u30b5\u30a4\u30c8\u5897\u3048\u3066\u3044\u307e\u3059\u3088\u306d\u3002\u5f53\u793e\u3082ITreview\u3067\u53e3\u30b3\u30df\u3092\u3044\u305f\u3060\u3044\u3066\u3044\u307e\u3059\u3002\u30ec\u30d3\u30e5\u30fc\u6295\u7a3f\u306f\u5546\u54c1\u3092\u691c\u8a0e\u3057\u3066\u3044\u308b\u304a\u5ba2\u69d8\u306b\u3068\u3063\u3066\u5f79\u7acb\u3064\u3082\u306e\u3067\u3059\u304c\u3001\u5546\u54c1\u3092\u958b\u767a\u3057\u3066\u3044\u308b\u4f01\u696d\u306b\u3068\u3063\u3066\u3082\u91cd\u8981\u306a\u58f0\u306b\u306a\u308b\u3093\u3067\u3059\u3088\u306d\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u306a\u308b\u307b\u3069\u3002<\/b><\/font>\u5229\u7528\u8005\u304b\u3089\u306e\u7387\u76f4\u306a\u3054\u610f\u898b\u306f\u3042\u308a\u304c\u305f\u3044\u3082\u306e\u306d\u3002\u3053\u3053\u306b\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u30d7\u30e9\u30b9\u3057\u3066\u305f\u304f\u3055\u3093\u306e\u58f0\u3092\u96c6\u3081\u308b\u306e\u306f\u3068\u3066\u3082\u6709\u52b9\u306a\u53d6\u308a\u7d44\u307f\u3060\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n<font size=\"3\" color=\"#4a567c\"><b>\u306f\u3044\u3002<\/b><\/font>\u3042\u3068\u306f\u30d1\u30fc\u30c8\u30ca\u30fc\u4f01\u696d\u3078\u306e\u30a4\u30f3\u30bb\u30f3\u30c6\u30a3\u30d6\u3084\u3001\u793e\u5185\u5411\u3051\u3067\u3059\u306d\u3002\u793e\u5185\u5411\u3051\u3067\u306f\u3001\u8a18\u5ff5\u65e5\u306b\u5f93\u696d\u54e1\u3078\u8d08\u308b\u30ae\u30d5\u30c8\u3068\u3057\u3066\u798f\u5229\u539a\u751f\u306b\u4f7f\u308f\u308c\u3066\u3044\u308b\u3088\u3046\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u306a\u308b\u307b\u3069\u306d\u3002<\/b><\/font>BtoC\u3060\u3051\u3067\u306f\u306a\u304fBtoB\u3001BtoE\u3067\u3082\u305f\u304f\u3055\u3093\u306e\u6d3b\u7528\u30b7\u30fc\u30f3\u304c\u3042\u308b\u3093\u3060\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 \" >\n    <div class=\"faceicon\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-uzumaki-at.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u6e26\u771f\u6728<\/span>\n    <\/div>\n    <div class=\"chatting\">\n      <div class=\"says uzumaki\">\n\u5f53\u793e\u306eSPIRAL\u00ae\u3067\u3082<strong>\u30ae\u30d5\u30c8\u3068\u306e\u9023\u643a\u306e\u76f8\u8ac7\u3084\u5c0e\u5165\u304c\u5897\u3048\u3066\u3044\u307e\u3059<\/strong>\u3088\u3002\u5185\u5bb9\u3068\u3057\u3066\u306f\u30a6\u30a7\u30d3\u30ca\u30fc\u30b7\u30b9\u30c6\u30e0\u306b\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u7d44\u307f\u8fbc\u3093\u3067\u53c2\u52a0\u5f8c\u306e\u30a2\u30f3\u30b1\u30fc\u30c8\u56de\u7b54\u8005\u306b\u30ae\u30d5\u30c8\u3092\u9001\u308b\u3082\u306e\u3084\u3001\u30d7\u30ec\u30bc\u30f3\u30c8\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306a\u3069\u306e\u5229\u7528\u304c\u591a\u3044\u3067\u3059\u3002\n      <\/div>\n    <\/div>\n<\/div>\n <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n<p style=\"text-align:left\" margin=\"0\" class=\"has-small-font-size\">\n\u53c2\u7167\uff1a<a href=\"https:\/\/knowledge.spirers.jp\/article\/design\/detail\/11366\" target=\"_blank\" rel=\"noreferrer noopener\">\u53c2\u8003\uff1a\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306b\u4f7f\u3048\u308b\uff01SPIRAL\u00ae ver.2\u3068\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u9023\u643a\u3055\u305b\u308b\u65b9\u6cd5<\/a><\/p>\n\n\n\n<p><\/p>\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 wp-block-columns-is-layout-flex\">\n<div class=\"wp-block-column is-layout-flow wp-block-column-is-layout-flow\"><div class=\"wp-block-image\">\n<figure class=\"aligncenter size-large\"><img decoding=\"async\" src=\"\/article\/wp-content\/uploads\/sites\/3\/customer-dx\/img_customer-dx-epi19-05.png.png\" alt=\"\"\/><\/figure><\/div><\/div>\n<\/div>\n\n\n\n<h3 class=\"wp-block-heading\">\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306e\u767a\u5c55\u7684\u306a\u4f7f\u3044\u65b9\u3068\u306f\uff1f<\/h3>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left \">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u30aa\u30db\u30f3\uff01<\/b><\/font>\u3053\u3053\u3067\u79c1\u304c<strong>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306e\u767a\u5c55\u7684\u306a\u4f7f\u3044\u65b9<\/strong>\u3092\u6559\u3048\u307e\u3057\u3087\u3046\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u3048\u3063\u3001<\/b><\/font>\u306a\u306b\u306a\u306b\uff1f\u6559\u3048\u3066\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left \">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u30aa\u30db\u30f3\uff01<\/b><\/font>\u305d\u308c\u306f<strong>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u6d3b\u7528\u3057\u3066\u30de\u30fc\u30b1\u30c6\u30a3\u30f3\u30b0\u65bd\u7b56\u306e\u52b9\u679c\u3092\u9ad8\u3081\u308b\u65b9\u6cd5<\/strong>\u3067\u3059\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u3075\u3080\u3075\u3080\u3002<\/b><\/font>\u5177\u4f53\u7684\u306b\u306f\uff1f\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left \">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n\u666e\u6bb5\u304b\u3089MA\u3084CRM\u306e\u306a\u3069\u3067\u9867\u5ba2\u306e\u884c\u52d5\u30c7\u30fc\u30bf\u306a\u3069\u3092\u7d30\u304b\u304f\u30c8\u30e9\u30c3\u30ad\u30f3\u30b0\u3057\u3066\u3044\u307e\u3059\u3088\u306d\uff1f\u7c21\u5358\u306b\u8a00\u3046\u3068\u305d\u3053\u306b<strong>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u639b\u3051\u5408\u308f\u305b\u3066\u4f7f\u3063\u3066\u3044\u304f<\/strong>\u3068\u3044\u3046\u3053\u3068\u306b\u306a\u308a\u307e\u3059\u3002<br>\n\u4f8b\u3048\u3070\u30a6\u30a7\u30d3\u30ca\u30fc\u306e\u304a\u77e5\u3089\u305b\u30e1\u30fc\u30eb\u3092\u3044\u3064\u3082\u958b\u5c01\u3057\u3066\u304f\u308c\u3066\u3044\u308b\u3051\u3069\u53c2\u52a0\u306f\u307e\u3060\u3057\u305f\u3053\u3068\u304c\u306a\u3044\u65b9\u306b\u5411\u3051\u3066\u3001\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u30d7\u30e9\u30b9\u3057\u305f\u6848\u5185\u3092\u9001\u4ed8\u3057\u3066\u307f\u308b\u3068\u304b\u3001\u30a6\u30a7\u30d3\u30ca\u30fc\u306b\u53c2\u52a0\u3057\u3066\u304f\u308c\u305f\u3051\u3069\u305d\u306e\u3042\u3068\u306e\u5546\u8ac7\u306f\u8a2d\u5b9a\u3067\u304d\u306a\u304b\u3063\u305f\u65b9\u306b\u3001\u6642\u9593\u3092\u3042\u3051\u3066\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u4ed8\u3051\u3066\u5546\u8ac7\u3092\u3054\u6848\u5185\u3057\u3066\u307f\u308b\u2026\u306a\u3069\u3001<strong>\u884c\u52d5\u306b\u5fdc\u3058\u305f\u30a2\u30af\u30b7\u30e7\u30f3\u306b\u30ae\u30d5\u30c8\u7d44\u307f\u5408\u308f\u305b\u308b<\/strong>\u3068\u3044\u3046\u3082\u306e\u3067\u3059\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u5de6)\u7d42\u308f\u308a-->\n\n\n\n<p class=\"has-text-align-left\"><b>\u4f8b\u2460\uff1a\u5c55\u793a\u4f1a\u3084\u30a4\u30d9\u30f3\u30c8\u3001\u30bb\u30df\u30ca\u30fc\u53c2\u52a0\u306e\u5fa1\u793c\uff08\u5f8c\u30d5\u30a9\u30ed\u30fc\u306e\u63a5\u7d9a\u7387UP\uff09<br>\u4f8b\u2461\uff1a\u30a2\u30f3\u30b1\u30fc\u30c8\u56de\u7b54\u306e\u5fa1\u793c\uff08\u56de\u7b54\u7387UP\uff09<\/b><\/p>\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u53f3)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 right \">\n    <div class=\"faceicon right\">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/customer-dx\/icon_hancho01.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u73ed\u9577<\/span>\n    <\/div>\n    <div class=\"chatting right\">\n      <div class=\"says right hancho\">\n\n<font size=\"3\" color=\"#da5055\"><b>\u306a\u308b\u307b\u3069\u3002<\/b><\/font><strong>\u4eca\u307e\u3067\u306f\u30e1\u30fc\u30eb\u9001\u4ed8\u306e\u30a2\u30af\u30b7\u30e7\u30f3\u3060\u3051\u3060\u3063\u305f\u3068\u3053\u308d\u306b\u30ae\u30d5\u30c8\u3092\u30d7\u30e9\u30b9\u3057\u3066\u3044\u304f<\/strong>\u3001\u3068\u3044\u3046\u3053\u3068\u304b\u306a\u3002\u78ba\u304b\u306b\u3001\u304a\u793c\u306e\u30e1\u30fc\u30eb\u3084\u30a2\u30f3\u30b1\u30fc\u30c8\u4f9d\u983c\u306e\u30e1\u30fc\u30eb\u306e\u30bf\u30a4\u30c8\u30eb\u306b\u3010\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u9032\u5448\uff01\u3011\u3068\u304b\u66f8\u3044\u3066\u3042\u3063\u305f\u3089\u3001\u30e1\u30fc\u30eb\u3092\u958b\u3044\u3066\u307f\u3088\u3046\uff01\u3063\u3066\u601d\u3046\u3088\u306d\u3002\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<!--\u5439\u304d\u51fa\u3057(\u5de6)\u306f\u3058\u307e\u308a-->\n<div class=\"balloon5 left\">\n    <div class=\"faceicon left \">\n        <img loading=\"lazy\" decoding=\"async\" src=\"\/wp-content\/uploads\/sites\/3\/icon_customer-dx-rasen.png\" alt=\"\" width=\"50\" height=\"50\"><span>\u87ba\u65cb<\/span>\n    <\/div>\n    <div class=\"chatting left\">\n     <div class=\"says left rasen\">\n<font size=\"3\" color=\"#e7820c\"><b>\u30aa\u30db\u30f3\u3002<\/b><\/font>\u73ed\u9577\u3082\u305d\u3046\u601d\u308f\u308c\u307e\u3059\u3088\u306d\u3002\u3082\u3061\u308d\u3093\u4e8b\u524d\u5206\u6790\u3082\u91cd\u8981\u3067\u3059\u304c\u3001\u4e8b\u5f8c\u306e\u5206\u6790\u3082\u5927\u4e8b\u3067\u3059\u3002\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306f\u3001<strong>\u958b\u5c01\u306e\u6709\u7121\u3084\u5229\u7528\u306e\u6709\u7121\u306a\u3069\u306e\u30c7\u30fc\u30bf\u3082\u5206\u304b\u308b\u3001\u3068\u3044\u3046\u306e\u304c\u5927\u304d\u306a\u30dd\u30a4\u30f3\u30c8<\/strong>\u3067\u3059\u3002\u4f8b\u3048\u3070\u30c0\u30a4\u30ec\u30af\u30c8\u30e1\u30fc\u30eb\u3060\u3068\u3001\u624b\u5143\u306b\u5c4a\u3044\u305f\u306e\u304b\u3001\u5185\u5bb9\u3092\u898b\u3066\u304f\u308c\u305f\u306e\u304b\u3001\u308f\u304b\u3089\u306a\u3044\u3067\u3059\u3088\u306d\u3002\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306f\u5229\u7528\u72b6\u6cc1\u3092\u78ba\u8a8d\u3067\u304d\u308b\u306e\u304c\u30e1\u30ea\u30c3\u30c8\u304b\u3068\u601d\u3044\u307e\u3059\uff01\n 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color=\"#da5055\"><b>\u3075\u3080\u3075\u3080\u3002<\/b><\/font>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u53d7\u3051\u53d6\u3063\u3066\u3044\u305f\u3060\u3044\u305f\u5f8c\u306b\u30d5\u30a9\u30ed\u30fc\u306e\u3054\u9023\u7d61\u3092\u3057\u3066\u307f\u305f\u308a\u3001\u5229\u7528\u3044\u305f\u3060\u3044\u3066\u3044\u306a\u3044\u65b9\u306b\u5bfe\u3057\u3066\u306f\u300c\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u304a\u9001\u308a\u3057\u3066\u3044\u305f\u306e\u3067\u3059\u304c\u3001\u30e1\u30fc\u30eb\u3054\u78ba\u8a8d\u3044\u305f\u3060\u3051\u307e\u3057\u305f\u304b\uff1f\u300d\u3068\u3044\u3063\u305f\u30a2\u30d7\u30ed\u30fc\u30c1\u3092\u3059\u308b\u3053\u3068\u3082\u3067\u304d\u305f\u308a\u3059\u308b\u306d\u3002\u8d08\u308a\u7269\u3092\u3057\u3066\u3082\u3089\u3063\u305f\u306e\u306b\u60aa\u3044\u5370\u8c61\u3092\u6301\u3064\u4eba\u306f\u3044\u306a\u3044\u3082\u3093\u306d\u3001<strong>\u304a\u5ba2\u69d8\u3068\u306e\u95a2\u4fc2\u6027\u306b\u3088\u3063\u3066\u3055\u307e\u3056\u307e\u306a\u30a2\u30d7\u30ed\u30fc\u30c1<\/strong>\u304c\u8003\u3048\u3089\u308c\u305d\u3046\u3002\n 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color=\"#da5055\"><b>\u306a\u308b\u307b\u3069\u306d\uff01<\/b><\/font>\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u306f\u3059\u3067\u306b\u6d3b\u7528\u304c\u5897\u3048\u3066\u3044\u308b\u3051\u308c\u3069\u3001<strong>\u4e00\u6b69\u30ea\u30fc\u30c9\u3059\u308b\u4f7f\u3044\u65b9\u3092\u3059\u308b\u3053\u3068\u3067\u3001\u4ed6\u793e\u3068\u5dee\u5225\u5316\u3092\u72d9\u3044\u3001\u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u6027\u5411\u4e0a\u306b\u5f79\u7acb\u3066\u3089\u308c\u308b\u2026<\/strong>\u3068\u3044\u3063\u305f\u3068\u3053\u308d\u304b\u306a\u30022\u4eba\u3068\u3082\u4eca\u56de\u3082\u3042\u308a\u304c\u3068\u3046\uff01 \u3042\u3068\u3067\u30dd\u30a4\u30f3\u30c8\u3092\u3057\u3063\u304b\u308a\u307e\u3068\u3081\u3066\u8abf\u67fb\u5831\u544a\u66f8\u3092\u63d0\u51fa\u3057\u3066\u306d\uff01\n      <\/div>\n    <\/div>\n  <\/div>\n  <!--\u5439\u304d\u51fa\u3057(\u53f3)\u7d42\u308f\u308a-->\n\n\n\n<div class=\"wp-block-columns is-layout-flex wp-container-core-columns-is-layout-9d6595d7 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href=\"https:\/\/knowledge.spirers.jp\/article\/design\/detail\/11366\" target=\"_blank\" rel=\"noopener\">\u30a2\u30f3\u30b1\u30fc\u30c8\u3084\u30ad\u30e3\u30f3\u30da\u30fc\u30f3\u306b\u4f7f\u3048\u308b\uff01SPIRAL\u00ae ver.2\u3068\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u3092\u9023\u643a\u3055\u305b\u308b\u65b9\u6cd5\n<\/a><\/li>\n\n\n\n\n\n<\/ul>\n<\/div>\n\n\n\n<p>\uff08\u203b\u672c\u30b3\u30f3\u30c6\u30f3\u30c4\u306e\u767b\u5834\u4eba\u7269\u3001\u90e8\u7f72\u7b49\u306f\u30d5\u30a3\u30af\u30b7\u30e7\u30f3\u3067\u3059\u3002\uff09<\/p>\n\n\n\n <div class=\"next_link mb4\">\n    <a href=\"https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16352\/\">\uff5e\u30a8\u30d4\u30bd\u30fc\u30c920\uff5e \u300c\u30d1\u30fc\u30bd\u30ca\u30e9\u30a4\u30ba\u300d\u3092\u6d3b\u7528\u3057\u3066\u9867\u5ba2\u30a8\u30f3\u30b2\u30fc\u30b8\u30e1\u30f3\u30c8\u3092\u9ad8\u3081\u3088\u3046\uff01<\/a> \u3078\u7d9a\u304f\n<\/div> \n\n\n\n<div class=\"content_cta_box\">\n        <div class=\"content_cta\">\n            <a href=\"https:\/\/www.pi-pe.co.jp\/regist\/is?SMPFORM=man-mcsepb-0e06c81b1a06832e44b64b391bc18b71\n&amp;f000099824=https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16094\/\" target=\"_blank\" rel=\"noopener\" class=\"broken_link\">\n    \u9867\u5ba2\u63a5\u70b9\u306eDX\u306b\u95a2\u3059\u308b<br>\u3054\u76f8\u8ac7\u306f\u3053\u3061\u3089\n            <\/a>\n        <\/div>\n    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href=\"https:\/\/www.spiral-platform.co.jp\/article\/customer-support\/16094\/\">[&#8230;\u7d9a\u304d\u3092\u8aad\u3080]<\/a><\/p>\n","protected":false},"author":19,"featured_media":0,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"footnotes":""},"categories":[41],"tags":[82],"class_list":["post-16094","post","type-post","status-publish","format-standard","hentry","category-customer-support","tag-customer-dx"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v25.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>\uff5e\u30a8\u30d4\u30bd\u30fc\u30c919\uff5e \u9867\u5ba2\u3068\u306e\u95a2\u4fc2\u5f37\u5316\u306b\uff01\u6cd5\u4eba\u5411\u3051\u306e\u30c7\u30b8\u30bf\u30eb\u30ae\u30d5\u30c8\u6d3b\u7528\u6cd5 | \u30b9\u30d1\u30a4\u30e9\u30eb\u682a\u5f0f\u4f1a\u793e<\/title>\n<meta name=\"description\" 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